Social Security Administration

Absolutely Terrible service. NEVER WILL I EVER RETURN TO THAT THIS LOCATION! waited over 3hrs for a replacement card for my son. They call the numbers all out of order.. I had all type of documentation for my son. Birth certificate, medical, insurance, odenta card that they give in school etc... They refuse to give me a replacement card, stating i had to bring in a report card. How in the hell is a reportcard taken over the original Birth certificate?? Wish i could give the zero stars.

This is the office I am assigned to and they are HORRIBLE at taking care of business. I get the names of the people I speak with so when I send emails and post mail I can get it right who told me what and how they handle it. Just like they record calls PEOPLE you can too. This offive has lied

Great experience! Made my appointment and I was seen and out in no time!

I got there at 9:30 on a Friday without an appointment and there were two other people inside. I checked in at the kiosk, waited 10 minutes for my turn, and was out by 9:45! The person who helped me was very friendly as well!

This place is open. I walked in and as you enter you have a Kiosk to enter the SS#, and the reason for the visit and it will print your appointment number. After I did that, I was called to the booth in about 35 min.The lady was nice and said my name change is now processed in the system. I went to RMV but they said the name is not updated in the system yet. I wasted a whole day on this. But I have made some progress

After reading all the horrible reviews I was actually scared to change my last name. I got here right when they opened on a Monday without an appointment and was in and out in 16 mins! All you have to do is check in at the front kiosk if you don’t feel like calling to make an appointment because it was honestly confusing to me. The worker I had was super nice and so was the security guard. He actually grabbed an extra chair for a group that had 3 people. I just figured this place could use a good review to help out those that may be nervous to go here because of the continuous bad reviews.

Poor service I would sit on the phone for hours and no one would answer

Due to the pandemic most business is conducted over the phone at this time. I was able to reach a Mr. Simpson and he was so incredibly patient and nice to talk to. He was able answer my concerns and questions with ease and I am so greatful. He also set up my appointment. Thank you sir.

I had very bad experiences here in this office. I applied SSN at the same day when I applied my TN Visa which caused big problem.I was told that I would receive my SSN in 2-3 weeks. At the 3rd week I still had not received SSN, so I went to check its status, waited around 30 minutes a Iady at the window served my case rejected my inquiry as I did not bring my case reference number regardless having my original document for SSN application.One week later I went again to check my SSN status with my reference#. Another lady helped me even without my reference#. Unfortunately my SSN status was still In Processing...Third time another week later I went again, same lady who helped applying my SSN told me I had to stay in USA for 2-3 weeks as I went back Toronto every weekend and the border crossing or the re-entery USA record would reset my SSN application time. Based on her suggestion I stayed in Michigan for 3 weeks.Then the fourth time I went again but my case was still in processing...I wanted to re-apply my SSN application, but they rejected me request.After that I went there twice every week to check my SSN status. Two months later that was my 10th visit, the same lady served my application maybe realized something might be wrong, then she helped me re-apply my SSN, this time everything went through.My lesson for those have TN Visas: DO NOT apply your SSN right after your TN application, it is better for you to apply it 10 days after you got your TN Visa. It takes time for your Employment Authorization Document (which is your TN visa) info to be transferred into the system. Before issuing the SSN to you, the system must have your EAD info in their system otherwise your application will not go through. Good luck!

At the our local social security office. We have a worker who is answered the phone Friday, March 4, 2022 at 1:30 p.m. At a state run facility that was extremely loud, and obnoxious. This lady definitely should not be working at our local social security office. This social security worker has definitely hung up the phone on multiple accounts without responding. To what's was needed to be handled, 'a simple bank deposit change. This is definitely the wrong career choice for this lady. The Department of Social Security needs to remember. When there doing employee hires