Payton Pools

Whatever you do, DO NOT ask for any references. Apparently, that offends them...

Tried calling to have them come and make this right. The owner Rick hung up on me after saying it's not his problem. Even though the liner is under warranty from the manufacturer and he could claim cost from them. Never use these guys if you enjoy a nice looking pool.

I had a meeting scheduled for a review of my yard for a quote. The person associated with Payton pools asked to show up 1.5 hours earlier than planned. I said give me 15 minutes to drop off my kid to a birthday party up the block and then I can meet you. The two people showed up while I waited , did not ring or knock, entered my property unannounced. Then left and soon after I received a text expressing that he was particularly interested" in doing a pool install in my yard. The reason being is that he only works on big

Rick came to my home to quote on a pool said he would have something back in a few days, i text him over a week later and was told he would have something back to me that night. I texted him again over a week later with no reply, text again the following day and he replied he wouldn't work in Surrey. I replied back with a heads up would have been nice and this is the reply i received... Your Lack of attention and answering your phone and ignoring me when i was there was what really made me decide not to send you a quote.Well Rick, in order for me to meet you at my home i had to leave work early, and in order for me to make money to pay for in ground pools i need to answer my phone, which i excused myself at the time. So if you can't handle people doing their job then i suggest you maybe do another line of work where you don't deal with humans. I would never recommend anyone to this company.

Payton Pools not only installed my swimming pool, they also did the stamped concrete, pool house, landscaping etc. Mike & Rick always arrived on time and cleaned up afterward. I could not have been happier. Would recommend them 100%Gale from Port Coquitlam

Excellent service and workmanship.

Been waiting over a year for them to come back and fix the job they did. Amazing how quick they can cash a cheque though.

Rick and his staff were fantastic to deal with. Excellent workmanship. Love my new unground pool. Totally recommend.