Shoppers Drug Mart

One time I was shopping I was being followed by a random women who was probably mentally not okay but every aisle I went, there she was. But one thing that was very creepy that she stood at the end looking at me and standing there like Michael myers from the thriller movie. I think she was hoping to catch me stealing but I left without spending a cent. I felt disrespected. Never shopping here again.

New girl at post canada is very rude,kindly give her proper training.even I called the customer service but i didn't receive call from manager ,they simply don't care at all..

The pharmacy staff here SUCK. This is the third time I've had issues with them, but this time they straight up LIED. Said they'd phoned my Dr for the refill and I had to wait for a call back, my Dr's office informed me that the pharmacy cannot just phone in for the refill and haven't been able to since mandates ended. If I had followed Shoppers instructions I'd be waiting endlessly for refill they can't get. Don't lie to people about medication!

Pharmacy is great however the staff in the store are not. I witness a young aboriginal boy being followed around for no reason at all by security. His mom then spoke to cashier letting them know she was unhappy about the experience. After they left I watched the staff and security gossip and laugh about the whole situation as they watched her out the window of the store. Extremely unprofessional and this is not the first time I have witnessed this at this location. I will not be going back.

Very rude and unfriendly pharmacy staff. Never once saw them smile. Very poor customer service and seemed to not care at all. Didn't even bother to try and explain the prescription they were handing to me.Takes absolutely ages to pick up a prescription (even though there are like 10 pharmacy staff behind the counter). If they say your prescription will be ready in an hour, they usually mean 3+ hours. Plus when you get there, you better be ready to wait in line for 20 minutes.Not sure why anyone would willingly use this pharmacy for their prescriptions. I certainly will not be going back. If they didnt have the doctor's office right next to them, they would be out of business. Cosmetics department is solid though, and the young store workers do a great job. But stay as far away as possible from the pharmacy.

Worst experience I’ve ever had. Two Caucasian males walked in after me for the pharmacy and still got to be serviced first in regards to my nationality (Aboriginal). Then treated me unfairly in comparison like I was a fly to be swatted away for the purchases of medicine. Do better!!!

Feb 28th at 1:15 came into full prescription told it would be an hour come to find out they filled the wrong prescription understandable but when I told the girl at 2:05 upon to get the fixed prescription I told her I need 60 mg after the ointment was 30 she then proceeded to give me 30mg without even listening to what I was saying then proceed to give me attitude cause she made the mistakes. Also looks like they were more concerned about celebrating then working

I got double charged, when I went in with the proof of such they refused to refund me my money. Gave me the ridiculous answer that it was my banks fault and did absolutely nothing about it. So now my bank has to dispute it. They have the worst customer service I've ever seen out of any industry and individuals. When we called back with the bank on the phone their employee hung up on usMy 2 year old niece could do a better job resolving the issue and having worked in customer service I know that they can and should have just returned the money onto my debit card.