Smithville RV Inc.

We have now purchased 2 trailers from Smithville RV and would highly recommend them to anyone looking to purchase!The staff is really friendly and accommodating and they are honest, which is what you want when making such a large purchase.We had an issue with our new unit and they were helpful and willing to work with us to get it sorted - they went above and beyond. If you’re in the market for a trailer, check out Smithville RV before you go anywhere else!

Smithville & Dave are fantastic people. We were thinking about buying a trailer about 4 yrs ago & went to all the larger dealers in the region (Niagara, Sicards, Campkins & Smithville) & the only place that treated us like we were family & wanted to help us get the RIGHT trailer for us instead of sell any trailer was Smithville. We didn't end up buying back then but when the opportunity came up again last month we immediately knew if Smithville had a trailer we liked we wanted to buy from them. We're now the proud owners of a new Villa. Dave has done everything in his power to work around us (my husband has a very difficult work schedule & we live 30+ mins away), help us, get the trailer ready for us, is giving my husband a complete step by step Walk-through on his own time to help us get more comfortable with new trailer since we've only owned Keystones. Trust me, if you want a dealer who treats you like a person & genuinely wants to help you, not a # being punched, go to Smithville. Talk to Dave, he's a great guy & this dealer is hands down the best in the region. I hope this helps :)

So happy with our whole buying experience with Smithville RV! Every person that we encountered was a pleasure to deal with. Very helpful, knowledgeable and responsive. Thank you Smithville!!!

Nothing but great things to say about our experiences both times buying our first new trailer from Smithville RV. To say they went above and beyond for us doesn't even begin to describe the service they gave us. This should be your first and last stop when buying a camper. Friendly and amazing service from everyone and made the whole experience great and easy. So grateful for everything!

Such an amazing dealership to deal with. Dave and his team went above and beyond for us. We purchased this trailer sight unseen as we are 6 hours away. We definitely recommend Smithville RV. This will be our number one choice for future purchases. Thanks Smithville RV for everything.

Updated to express my frustrations with this unit. Unfortunately this trailer needs more than the one AC that it came with. They did tint the windows for us but it did not resolve the issue AT ALL. And the coolest my trailer gets on a hot day is 80 degrees.During the warranty period we did have several issues that were for the most part fixed, however we were made to feel like we were a huge bother and like our issues weren't that big a deal". We ended up paying for a private inspection which revealed major issues with our trailer

Nadine at Smithville was an absolute pleasure to deal with. They helped me out some upgrade options for my trailer. They went above and beyond to get me the best pricing. I highly recommend! I will only be shopping for RV accessories and bringing my RV here for service.

Such a great experience purchasing my teardrop trailer from Smithville! The sales agents and front desk employees were all very kind, and I never felt pressured purchasing. I let them know I was taking the camper across Canada and they were kind enough to put new tires on and make sure everything was safe and ready to go. Absolutely recommend Smithville!

We purchased a Winnebago Micro Minnie in February of this year from quite a distance away. We can’t say enough about the service we received from Dave and his team. They were incredibly patient with all of our questions and responded promptly both before and after the sale. The price was very fair and we received a quality trailer that was as advertised. We were a little hesitant to purchase from such a distance but given our experience, we wouldn’t hesitate again.

UPDATED: as mentioned prior, the purchase and delivery process was excellent. Fast forward almost 1.5 years, trailer is in regular use and exposed to the elements. Although I did not experience any major issues as you spend a lot of time in the trailer it is inevitable that you will find things that has yet to be uncovered and of course our awning danced with a door due to what I can only call a less than stellar design by Forest River but, stuff happens. In the end Smithville and their team are responsive and have completed all warranty work and addressed all issues in a timely fashion. Anyone buying a trailer, buy the extended warranty and not because the trailers are of poor quality but because they are so complicated with so many components, combine that with a dealer and service facility like Smithville and you will continue to have a positive camping experience.ORIGINAL REVIEW: This review is solely based on my experience going through the sales, pre-delivery and delivery process. None of my experience relates to any post sale warranty work.First off the dealership is not flashy, everything is outdoors without an indoor showroom although all vehicles are accessible to view even those that are earmarked, sold. Plan during a sunny day.After some initial communication via email we were invited out to view some rigs that met our criteria. Dave and team were accommodating to answer all of our questions. There was nothing pushy about the process which we appreciated and were given space to explore on our own. Important to note, all emails were responded to within a reasonable time frame.Pricing is very competitive in comparison to other dealers. Where Smithville separates from others is during their PDI and delivery process. The PDI process with Smithville is extremely rigorous. To provide some examples, each HVAC vent is sealed resealed with foil tape, each window is re-caulked and caulked 360 degrees around the window, the windows come horseshoed from the factory, only caulking from the top and top sides. Additionally every element on the rig that requires a weather proof seal is re-caulked, all water connections are verified, electrical is verified, gas is verified as are all appliances. trim, fit and finishing.We happened to be onsite during a large destination trailer PDI and the unit had tape indicators everywhere this signified to the team that something needed to be fixed, replaced or addressed in some manner. The unfortunate reality, the quality control out of factory is poor which requires a dealer that provides a superb PDI process.The few items we did find on our own were addressed without concern. We are very happy with our purchase which had begun almost a year ago to date and I would highly recommend working with Dave and his team for the purchase of a new (or used) trailer.