W F Bohnet Electric Co

The sales team is very knowledgeable and helpful. They installed 4 fans for us. Their electrician did not know how install the remotes for the fans. Had to have them out several times to correct - you turn on in one room and it controlled fan in other rooms. Crazy.. One fan still not working correctly and warranty has expired. These where upper end fans that they recommended. They did not follow up or return calls to correct the installation issues. I might buy from them again, but would never ever have them install anything.

Great place! They offered me great advice for my 1929 home and my art/deco bathroom fixtures.

Excellent electricians- they were very nice & polite. Answered all my questions. Everything turned out beautiful, have not had any problems. I trust their work and will be hiring them again on next project.

I recently went to Bohnet to buy ceiling fans, thinking I could get better advice and expertise from a local lighting store and to keep the business local. There aren't many lighting stores left in Lansing. They don't have ceiling fans but had a table by a large TV screen where a person assisted us with navigating ceiling fan options on their website (which I had already done at home). While she did assist with navigation, she didn't seem to have much knowledge or expertise related to ceiling fans.I decided to proceed with a purchase. The Bohnet website listed the fans with sale prices, giving the appearance of a sale and a deal. The two fans totaled $1,020. I was told they would ship to the store, they would check them over and let me know when I could pick them up. No estimated times given.As I left the store, I started feeling some regret, mainly because I didn't research the fans myself and didn't get expert advice to give me confidence I made a good decision. When I got home, I looked the fans up on the manufacturer's website and found what I thought were the same fans at around 55% LESS than the price I paid at Bohnet. I called and asked the same person if I was looking at the wrong fan and, if not, if there was an explanation for the difference. She said she needed to talk to the owner.She called back after talking to the owner and said they could refund the charge, but I had to drive back to the store for the transaction. When I questioned why the prices were so high, she said the owner said he can't keep track of all of the prices other places charge. I didn't get a price from a random online lighting store, I got them from the manufacturer's website. How can you not know what the manufacturer is charging for the fans you are selling?Bottom line: buyer beware. My final savings buying from the manufacturer was 62% (after a holiday discount), and I received the fans the day Bohnet was next open for us to return to the store for the credit. Charging 62% more, not seeming to care the prices were that much higher, not providing expert advice, and making people drive 25 miles for a refund is not the way to remain the last lighting store in Lansing.3/7/23 edit based on owner's response:The owner's attempt to explain and provide understanding doesn't change anything about my review. While I sympathize with the owner's situation, the review is to help people make informed buying decisions, not justify why a business is more expensive, less convenient and can't offer expertise.The bottom line is that you won't get much expertise on the products they sell, the prices will be much higher than you'll find online, and if you purchase on a credit card and want a refund, you'll have to drive to the store. He didn't refute any of those things in his response.For the owner: Hunter fans are indeed sold at Home Depot, not just Hampton Bay. If you search the HD website for Hunter fans, it returns 374 results. I was not confused about that. I asked your employee why your Hunter fans (in general, not a specific fan) were priced so much higher than Hunter fans at big box stores. With apparent reluctance/doubt, she said the parts were higher in quality. After finding the same fans on the manufacture's website to be 55% less than your prices, I think it's safe to assume the fans are not different at all. The only difference is your price. Not only did I not get expert advice, I was misled.Finally, if you had come to the counter to discuss my concerns, which you were aware of, when I came back to the store for the refund and had a conversation with me, this review may not have happened, or it may have been better. Your decision to stay in the back of the store while an employee tried to relay your explanation about not being able to keep track of every manufacturer's prices led me to conclude you were indifferent. You had a chance to build a relationship with someone who chose Bohnet over online or big box. You chose stay in the back. My one-star rating is an accurate reflection of my retail experience. I stand by it.

If you are looking for lamp parts and repair this is the spot. While they have lamps, shades, and fixtures, their specialty is repair and refurbishing. A great alternative to the big box stores with a friendly and knowledgable staff.

Great selection of lamp shades. People who know how to fix your lamp so you don't have to toss it in the trash!

Unique. If you like old lamps and lighting, this is THE place! They rewired a gas electric chandelier for me a few years back. Somewhat pricy, but who else does this? Very accommodating.

I heard of Bohnet Electric by word of mouth and went there for my lighting needs for wiring a spot light for a cabinet. The salesman that took care of me gave my the parts but gave me the wrong type of bulb for the receptacle that he sold me. I spent an entire week trying to find that bulb which cost me gas and a blown up bulb when I found one that actually fit but was the wrong voltage. Went back Bohnet's for the third time and instead of an apology I was given a number of excuses, none that actually addressed the reason he gave me the wrong information.Bottom Line: I was greatly disappointed in their customer support and lack of caring. I wasted countless hours and money on a mistake that they made. They did eventually refund me my money for the parts but after a week and a half of my time in search of a bulb that never existed. I will certainly not go back there again nor will I recommend them to anyone else.

We had excellent assistance and enjoyable conversations about many of the items in the shop on Wednesday afternoon the 6th of June. We look forward to a repeat experience. John and Betty

Had the parts needed to fix my mothers old lamp in stock. Took star off for no same day repair.