World of Tea

EDIT:It took a while to get things done, and finally I got my package and the tea is good!--Created an order ten days ago, got an email that order confirmed, and then silence. Tried to contact by phone, nobody answered. Have no idea how to return my $100, there is no cancellation, nothing. Is it a real shop?

If you appreciate quality tea, look no further than World of Tea" on Bank St. Highly knowledgable proprietors sell an amazing selection of teas!"

The best tea store in Ottawa by far and it's not even close. The freshest and most potent tea sold by extremely knowledgeable and inviting couple around. As a loyal customer since 2015 and a tea lover who has scoured Canada looking for exceptional high quality tea. I have yet to find a store physical or online that has rivalled the quality which World of Tea offers.

Amazing Place, Amazing People, Very Very Knowledgeable About All Things Tea.. I Spent About An Hour In This Store The First Time I Went A Few Years Ago.. I Spoke To One Of The Owners (A Very Kind Lady) She Showed Me Any And Everything I Could Every Want To See She Was Very Thorough In Explaining Things.. I Learned Alot About This Amazing Family Run Business And How They Work With And Have Developmed Relationships With Various Tea Farmers And Pot Makers ect.. How They Source Their Tea and Tea Wears as well.. You Can 100% Fully Trust That Buying Tea or Tea Ware From This Business That Your Expectations Will Be Met.. Absolutely Fantastic People And Business.. They Have Made Me A Lifetime Customer And I Will Always Recommend Them Highly To Everyone..

Too bad that this place used to be a good place. Now they don't even open the door and it's always locked. They don't pick up the phone either .... The pandemic is over guys... You should be a little more active if you don't want to lose all of your customers....

This store is just crazy. We're super lucky to have a place like this in Ottawa that offers world-class teas for very reasonable prices. It's unfortunate that they've been closed for in-person shopping for so long due to covid, but I've been managing just fine with online orders from their website. If you enjoy tea, don't miss out on this gem!

I just bought a few oolongs and shincha and I am very happy with the quality.When I visited the store, one of the store owners took the time to talk to me and explain a lot of interesting facts about their teas.The free sample tea was a really nice touch as well.Will definitely order again in the future.

They communicated clearly and efficiently about a delivery issue, so hooray for that. Finding a Canadian business that stocks loose tea filters actually made in Canada is pretty great too. I'd order from here again without hesitation.

Online orders only with curbside pickup (or delivery) but these have limited availability. I wanted to place an order on Thursday but they only had pick up options on Saturday and the following Tuesday. Their website is either not updated or most things are out of stock, so I wanted to visit in person but unfortunately the store is closed to the public despite their store hours. No one picks up the phone if you call the number on the door. I hope it opens to the public one day.

A really wonderful place. They have a fantastic range of teas and the owners are incredibly knowledgeable and they have a passion for their work.