Finchlea Medical Centre

Dr. Vaidyanathan and his staff are simply amazing. I have received prompt, compassionate and excellent treatment over the years. His experience, knowledge and genuine care reflects in each visit and I simply cannot imagine having anyone else as my family doctor. Cannot recommend him enough!

Really good doctors but terrible receptionists and customer service. Receptionist are unprofessional and disorganized. If you have an afternoon appointment the wait times can be between 1-3hr to see doctor even with an appointment. On a positive note there is a blood clinic and walk in centre on site.

If I could rate this clinic with negative stars I would. I've experienced nothing but problems with them. Throughout the pandemic the doctor refused to see me in person for issues that needed PHYSICAL attention. Eg 1) Weeks of pain and antibiotics not working finally resulted in me going to the ER to find that my intense ear pain was muscular and not an infection - something that would have been evident had someone seen me in person. That is 3 weeks on unnecessary antibiotics. Additionally, every specialist I have been referred to has been AWFUL. Eg 2)The doctor referred me to a specialist that was not taking patentes and the clinic refused to follow up for me stating that it was my responsibility to do so. I finally asked a family friend who is also a doctor to call on my behalf because they refused to speak to patients directly and FINALLY I got an answer stating that they're no longer accepting patients and that my file was basically in limbo.They fail to communicate well and cancelled my appointment when I was 10 minutes late. No call to see if I was still coming - I was stuck in traffic due to the weather - yet they'll let you wait for hours if they're behind schedule.10/10 would absolutely not reccomend. I will be looking for a new family doctor.

Dr Vaidyanathan is very efficient and knowledgeable in his field. I have seen him twice and couldn't stop writing a review for him. Very thorough with his work and explains every treatment procedure nicely.Takes us right on time for the appointments. Would highly recommend Dr V to any one who is looking for a physician.

The Reception...including the front office manager...mislead their patients. They cancelled a confirmed appointment with Dr Samir Shah,saying the Dr was out of town. I had to make a walk in appointment as I needed a prescription refill. Reaching there..I see Dr Shah present and working. Requested to be seen by Dr Shah( as I was there at 12:30,my original time booked)..I was told that I was not an urgent patient for him, so I will be seen by a walk in doctor.. thats ridiculous. I advice the front desk to work more sincerely.

Contrary to the negative reviews about receptionists from some clients, I experienced a very positive encounter on the phone with a receptionist this week when I telephoned to leave a message for one of the physicians. My call was answered promptly by a courteous, efficient receptionist who was professional, patient and responsive to my inquiry.As a retired health care professional, I understand that working in busy medical practices in population-dense communities like Brampton can be challenging and stressful. Thank you!

I have lived in all provinces within Canada due to work and I must say DR SHANKAR V. is one of the Besttttt doctors you could ever ever find in this country. Very helpful, professional, polite and so on. Me and my family had to visit him a few times in Brampton Ontario and he took care of us like his own family. We will definitely recommend him for sure.

Late for family doctor's appointment for 20 mins and they give you another appointment for 2 hrs later. No consideration. Receptionists are not nice enough to even tell you to wait to squeeze in when the slot is available. Extremely Dissatisfied.

Drs are good however time management is an issue, If you make an appointment then they should be more on schedule. Receptionists are good but when it comes to having documents faxed or received from tests they always seem to go astray, which isn't acceptable if it is time sensitive. Spoke to management about it but didn't get much feedback from him other than they are working on solving this issue. He even avoid me when I said I would like to speak to him in person...They should be looking for a new office manager.