My Smile Prosthodontics In The Village

This is the place to be for all your dental care!! Top notch service! Smiling faces everytime! Love my dental hygienist, Angella!! All the staff are amazing and friend and professional!! You need to get your dental care here!!!

The reason for this poor review is not because the dentistry practice at this location is poor but rather that the administrative services are horrendous. My mother was recommended two Mississauga periodontal surgeons. She was told the two of them would discuss a plan on how best to remove and change her upper implants. The administration at Dr. Young's office was told not to disclose any information to any family member of my mother's (which is fine and legal). However, one of the staff, whilst I was there, for my own check-up, disclosed everything to me. Even if she knew my mother was related to me, she still should not have done that. Another staff member left a detailed message at my home detailing what was to be done to my mother's teeth. Again, this staff member should have left a voice message asking my mother to call back - nothing more no thing less. You must NEVER leave detailed information on a voice message machine because you never know who could be listening. My mother went in twice to see Dr. Young and both times, they were consultations because the STAFF forgot to update their computer system that my mother had already done one consultation. A third staff member booked her again to start treatment with Dr. Young except this time, Dr. Young was not made aware that an appointment was even made. The staff are absolutely STUPID. Why Dr. Young does not sit down with his staff and go over proper etiquette is beyond me. He does not seem like the type to discipline people. Finally, I had a check-up cancelled and yet they still called me in to after I told them I would be returning to my Toronto dentist. Then there was another time, I had no appointment at all but was called to come in. I have never seen a dentistry practice where the front desk staff do not communication with one another, constantly change staff members (so no one knows what is going on) and FAIL to update customer appointments in their computer system. Every time you call, it's always: would you like a consultation?". Instead of looking up the patient information in the computer and seeing WHERE the patient is at

MySmile Dentistry had been a safe trusted haven for my young family's dental health. Also, Derek makes dental cleaning more relaxing than getting my nails, done! Highly recommended.

Christina you’re an amazing Gem. Professional, knowledgeable, and a great sense of humour. Thank you so much for taking care of my and smile. Oh and thanks for the advice, keep up the great work. You made my appointment an enjoyable experience.