Goodwill Community Store & Donation Centre

I drove from Oshawa to Kitchener to shop at Goodwill, but it was less than what I expected. I think I had high expectations. I watch YouTube videos were people get items for couple cents or less than $3 but I found stuff for $5, $10 or more.I was hoping it would be less expensive compared to other thrift stores but it was not.Overall experience was okay. I left there with over $100+ worth of items.

Great place to shop for thrift at decent prices but very disappointed they don't allow exchanges. If I were management I would allow them, it would bring the customer back to shop again and possibly buy more again, than just an exchange of clothing. I'm stuck with two shirts that don't fit my spouse and I most likely will have to donate them. I would give 4 stars if they allowed exchanges and 5 stars if the sizing in areas were a bit more organized. I do understand most is done by limited volunteers so I can't get too picky of course as they are supporting community

A store that sells used clothes, there’re a few used furniture and kitchen utensils, and there is also a small library that sells used books , the prices are reasonable, there is a special section for donations

Was looking for items other than clothing. So was not my place too much clothing and not many other items.

Today I was in this thrift store and I went to the fitting room. Before entering there, the employee told me to leave my bag outside. In opinion of the store management, I had to leave my personal bag outside on the floor where documents, money, phone, etc. I said that I would not leave because you cannot guarantee the safety of my things. In response I was said that there was is camera and he was standing here. But the fact is that even with cameras people constantly steal from you. You cannot lay responsibility for thieves on your customers . Hire security, organize fitting rooms properly, do something. Why should I risk my personal belongings for your troubles. The management of this store is incompetent. Shame on this store and management there . You are noncommercial organization.I don't owe you anything and I won't follow your management's stupid rules. This is ridiculous. I didn’t come to the boutique for shopping, you are non commercial organization that says your banner on the front.

Reasonable prices and no tax on used items, good selection, reasonably well organized, friendly staff

The prices were good. I was hoping to see more home and furniture but it seems like those items get sold too quickly. They do have a lot of clothing though.

Used to come here all the time until I had to do a return from the day before and was encountered with the rudest employees and the rudest management. Insane amount of disrespect. never coming back here again.

Good place to shop.Clean and pleasant.

Easy to donate at back door. Easily accessible by car.