Chartwell Colonial Retirement Residence

I visited Colonial with no appointment for a tour on a Saturday morning and met with Lesley Paulino, the General Manager and was very impressed with her professional attitude and kind mannerism. She was very patient, knowledgeable and answered all my questions clearly. The building was very well kept, organized and extremely clean. I was greeted by a very friendly receptionist and spoke with some residences in the foyer as I waited. The positive and happy attitude carried through not only the staff but the residence as well. I would definitely recommend anyone interested in Chartwell to pay this particular location a visit. The standard of service and level of professionalism is quite high.

Chartwell Colonial is a wonderful retirement home. I have been at Colonial Retirement Residence as a student for a little over two months. They are such a great, welcoming management. It is a pleasure to work for a company that values its residents, employees and students as well. Clients and staff are all friendly, and I would definitely recommend this place for anyone who is looking for comfort like home!

Chartwell colonial is a very special home. I have lived here for over 8 years. I have watch staff leave and new ones arrive. I have watched residents leave and new ones arrive.Regardless the special feeling remains.Its home. We laugh, we cry and sometimes we disagree but the sense of family remains.A family member visited four other homes on easter weekend. She told me some were much better appointed but they didn't have the special feeling we have.Just a little push here. We are badly in need of a few upgrades. We know how special the staff and residents are but how do you portray that to possible newbies when they can see the dirty worn carpets and drab drapes. Im sure the dining room ones will just disentergrate when they are taken down.That said i love it here, the staff feel like a part of my family. They notice when i'm sad , just a quick hug means so much. We share jokes, we are quick to share our latest achievements with them.Come visit snd feel the healthy vibes we have.Shirley in the Colonial.

I am working in Chartwell Colonial Retirement Residence for over a year now and it is one of the best place that I ever worked. The colleague and the residents are amazing to work with. The staffs are very friendly and the management always have open heart. It’s feels like home every time I go to work.

We cannot say enough great things about the staff and the attention that is provided for the residents at the Colonial in Whitby. My mom came to the Colonial in 2020 just as COVID hit and the pressures that were placed on staff to ensure their safety was incredible. They were amazing and the staff are friendly, attentive and try so hard to be sure that residents are well looked after, included in activities, kept safe and they try so hard to cater to their needs. This is a small and friendly facility where staff and residents can really get to know one another. We are so happy in choosing the Colonial Residences and cannot thank the staff enough for all they do.

I started working for Chartwell at the beginning of the pandemic, and switched to the Colonial location 2 years ago. The staff and residents feel like family, making the residence seem more like a home than a workplace. Covid took it's toll on everyone, and the media made many nervous about senior living, but working here made me realize how much better the residents had it here compared to living independently. The opportunities for socialization, stimulating activities, and the support network at Chartwell Colonial made pandemic restrictions take less of a toll on the physical and mental health of residents. I look forward to seeing how this home changes as we continue to put the pandemic behind us.

My sister has been a resident of Colonial for 10 years. The staff have gone above and beyond to help me deal with her issues and have always been there for her. They are all so very kind and caring to all the residents. From the attentive kitchen staff to the cleaning staff to all the amazing PSW’s, Management, volunteers and any others working there they all make it feel like home. There are so many different activities for the residents to join and take part in. Walking in you can always feel the warmth and a feeling of home. Thank you so much Colonial!

I was quite a loner before I moved here but once I came and met all these people here I came out of my bubble and began partaking in the groups and activities that were put on. I met new friends and they became like family to me and I love ❤️ the way they make me feel!!!! Most importantly I have been the youngest resident here and I have been here for 10 years this March 6th and I plan to be here till my dying day!!!! That's how much I love it here!!!!

Our mother recently made the move from living on her own in a condo to moving into Chartwell Colonial. She came into the home for a two week respite stay , due to a recent illness and has ended up staying on permanently.From the moment she entered the building she was warmly welcomed by both staff and residents. The transition from independent living to residence living is going smoothly due to the support and encouragement given by the wonderful staff. She is settling in nicely and now enjoys three delicious meals a day and attends many of the organized activities.The Colonial is a small residence. The interior is well kept and clean. The atmosphere there is warm and inviting. It feels like home and due to it's smaller size , people really get to know each other and become family.We feel confident that our Mom is in a safe place and is being well cared for by the amazing staff.My brother, sister and I would definitely recommend the Colonial and truly feel that this has been a positive experience for our family.Thank you for being there when we needed you!

Chartwell Colonial is a retirement home with a wonderful community feel and plenty of heart. I have been working at Colonial Retirement Residence for a little over two years. Each day I go home, my heart is full. It is a pleasure to work for a company that values both its residents and employees.