Club Piscine Super Fitness

3 1/2 stars. Difficult to get customer service however once you do they are helpful. Disappointed that they are now closed on Sunday during the summer

No need to try and call the service department. I've called 6 or 7 times in the past week and never got an answer even when I waited for 25 minutes. I've never waited under 10 minutes before I hung up. Had to go in person and still waited 10 minutes at the desk. I had to get another employee to go get the person at the service desk. Could be the one employee but it was enough for me to write a bad review which I never do.

Good store for anything pool or spa related. Free test of water quality and good prices on chlorine and pool parts.*Update Aug 8/2018* Changed from 4 to 3 stars. One thing that could be improved is the staff's knowledge. Hard to find someone who actually has real hands on experience maintaining a pool or doing their own maintenance on one. Would be nice if they actually had people who maintained and did repairs on their own inground or above ground pools who could give installation advice on their products. Over the past year I have purchased more pool parts and realized their prices arent as competitive as they once seemed, but I guess this is the case without much competition or other stores to buy parts.

We bought a pool vacuum polaris 7000 but it didn't clean the pool (we let it run for almost 5 hours) , we asked for the warranty and the manager told us that if the robot runs it means that it works. Then we returned the robot but we were charged 20% of repacking fee

The 2 times I've gone there I've felt there has been a lack of help.Anything you need for the backyard or pool they have, pricey but they have it.But again I fall to the customer experience for help when I had a few questions regarding some things I needed.

Yesterday they sold us a vacuum that costs 1000$ for the pool (and their staff told about high quality, good branding, 3 years of warranty, etc.), and then after 4h of vacuuming, my pool stayed the same dirty as it was before. Today when we tried to return the item that did now work properly, they returned 80% from the price that we paid. No one told us about possible unproper job of the vacuum, nobody did not tell us about their return policy. So technically they just stole 200$ selling the item that did not work. Very disappointed.

First time visiting one, Since I have some new projects this year and It was a wonderful surprise.

Kind and friendly staff and the guy in the back who does the water testing ..Wow" this guy is dammm good

Friendly staff and lil the products you need for maintaining your pool or spa, definitely a great place to visit for enhancing your yard or patio as well, the prices are pretty good