Fairfield Medical Treatment Centre

I am thinking all the bad reviewes are from one person making new profiles. Dr Smardon is my husbands doctor and has been nothing but great. My husband has MS and he is treated with kindness, and respect. Dr Smardon is the reason my husband is healthy.

had a very lovely experience here today. I just needed a quick ear flush and got in same day, receptionist was very very lovely.

AVOID! AVOID AVOID! However bad you think it will be based on the prior reviews, trust me its far worse! This doctor is abrasive, condescending, uncaring, and totally unhelpful...Worst medical gaslighting I've ever experienced. If I could give a 0 star rating, I would. Also, the clinc is super sketchy and seems unsanitary....

Good experience, friendly staff. Dr Smardon was businesslike and knowledgeable and his style suited my personal needs. Overheard him with another patient and he spoke kindly.

Worst doctor's appointment of my life. The office was very messy, with paper strewn everywhere. The door was left open while I was waiting for the appointment and I could clearly overhear Dr. Smardon discussing confidential information with other patients. He repeatedly interrupted me as we were speaking, and was extremely condescending.

If I could give 0 stars I would. Receptionist was extremely rude off the bat, when asking for a same day appointment she immediately talked down to me and told me well there is no way we're going to do THAT

I left a bad review awhile ago. Maybe I was a bit rude. But Smardon is not fit to be a doctor anymore. Reading the reviews of other patients, makes me feel better knowing I am not the only one who feels the same about Smardon’s professional approach to dealing with patients… I wish I could give this place a 0 star rating. The receptionist is always, always rude i don’t recall ever having a pleasant or a good conversation with them.

Dr. Smardon does not seem to have signed up for the new BC longitudinal family physician (LFP) payment model which allows family physicians to be compensated for spending extra time with patients, especially those with complex needs.

This place is a joke. Dr. Smardon’s receptionist was extremely rude to me over the phone - when I asked for the results of a blood test that was faxed to their office, she berated me for calling in and said I could access the results online (not true for the specific test I got btw, confirmed by lifelabs). She said she could tell I was going to be a handful/a lot of work even though all I did was give my name and ask if a fax had come in for me with blood test results. She flipped out at me when I told her she was being rude/insulting to me for no reason, screeching something about how she’s worked as a receptionist for 24 years (I hung up in the middle of her rant). I came in the next day to get my fax in person with my partner and when I brought up the rude phone call with the doctor, he was super dismissive of the way I felt, didn’t even seem surprised, didn’t apologize, didn’t seem to care. Avoid this place at all costs.12/21/22 edit: in light of the response here, your customer service skills are clearly extraordinary. Who was working in your office on August 18th? As office manager, you would know exactly who I was talking to.

Was told they were a walk in got there said they could get me in than said no we can't overall bad time