Saigon Boy Noodle House

Ordered big portion soup with raw beef and beef ball. Price is okay, raw beef and beef ball tasted great, noodle soup base is okay, service is okay, looks like the big portion only has more soup but not more contents, could not finish all the soup anyway and feel like the noodle soup is more diluted with more water in it. Had to spice it up myself, maybe I could have asked the kitchen to make it spicy. I think next time if eat there again, I should order medium size and it is 1 dollar cheaper.

The best place for pho in Ottawa. I have tried five places in Ottawa. This is the only one I go back. I go every month. Their pho is consistently tasty. I really like that their soup is very flavourful and all types of meat taste so good. Fresh spring rolls with grilled pork are great. Rice vermicelli with grilled pork and spring roll was great. It has a good portion of fresh shredded lettuce, cucumber, and carrot, so it tastes refreshing.

My new favourite restaurant in Ottawa. The flavours are amazing, I especially love that they put pickled veg in their vermicelli bowls, and as a vegetarian they have an amazing alternative to fish sauce. Love it here!

I've been here many, many times before but today's experience was terrible. The food has always been good in the past although the service has always been more of a miss than a hit. Today everything was a miss unfortunately. We were a party of four and despite their being only seven other people in the restaurant, many of which already had their food, it took over half an hour to receive ours. One thing this restaurant always does is serves each person at the table separately. One dish comes out, then three to four minutes later the next one comes, and so on and so forth. Therefore, it takes well over ten minutes for a table of four to all receive their dishes. Restaurant rule 101 is to try to serve everyone at a given table at the same time. I can understand there being issues if the restaurant is short staffed, but they weren't. At one point, there were four staff out front and a couple in the kitchen with only fifteen diners. Now to the food, and truly the worst part of the experience. Two of the plates were prepared nicely as was the case on previous visits so a couple of my friends had decent food. But two plates were completely unacceptable. One of those had chicken that was burnt, about 40% of the chicken serving was like that. The other had completely RAW shrimp. When we pointed it out, they said it was fine. Now, just because I'm eating out, it doesn't mean I don't know how to cook lol. It's pretty simple to tell when shrimp is raw. It's absolutely unacceptable to serve a dish that way, not to mention the rawness of the shrimp can contaminate the rest of the items of the dish. The reaction of staff and management was nonchalant and they tried to justify how it was prepared and said we should have asked for it well done. That's one of the most ridiculous things I've ever been told in a restaurant! Needless to say, despite many previous good experiences with the food, returning won't happen anytime soon. It's time for them to learn how to be consistent with their food preparation and to provide patrons with efficient and respectful service.

Amazing food and lovely atmosphere, however, that staff didn’t seem to like us so much and the ordering process was different than most restaurants. They also couldn’t split our bill? Overall really nice and cool place, just a few things that could be improved :)

This is my favorite pho restaurant in Ottawa. The pho soup is very flavorful and clean tasting, the noodles are perfect and not soggy. Their spring rolls and summer rolls are always perfect. The attention to detail is also outstanding down to the sturdy ceramic soup spoons. Definitely my go to and I'm always craving their vermecelli.

Nice place and delicious food! Definitely we will back again!

Not too busy. Foods had good taste, but expensive with small portion. I ordered vermicelli but it was like instant noodle with defrosted sea food. Average restaurant. Good service.

The Pho I ordered was the Saigon Boy bowl. I assumed it was the one that had the assorted meats and toppings. The portions here are pretty big. Upon tasting of the broth, I found that it was slightly sweeter than what I preferred and not salty enough. The aroma was there though.All in all, this place is not bad for a Pho restaurant.

Very nice pho soup, we came here a few months back and really enjoyed the experience!