Thompson Valley Charters Ltd

Any runs from Vancouver to Edson or Whitecourt????…My final destination would be Whitecourt, Alberta…

Awsome company to deal with. Highly recommend for your chartering needs

Very reliable place to deal with. IAM one of their drivers

I have never written a google review before and it is a shame that I cannot leave a no star review, however I have to warn anyone traveling with this company!I have travelled with their busses before, and they are very comfortable however their customer service is non existent.I truly hope the company that hired these people reads this review as these people are representing you and speak on your behalf.You cannot cancel a bus last minute, especially one that only travels 2 times a week to specific destination and just leave people stranded without any compensation or apology.I traveled from Toronto to Edmonton to catch a bus to Valmont BC. They canceled the bus on the same day I landed in Edmonton.I reached out to the customer service department and not only were they not sympathetic with my situation but they hung up on me when I asked for any compensation.The last agent I spoke with today was Jennifer. Jennifer along with her co workers needs some phone etiquette. I have never in my life dealt with such bad customer service reps and I have been in the customer service industry myself. I cannot believe this situation I am currently in and how a company can just wash it's hands from any responsibility.To say this is the worst experience of my life is an understatement. Shame on you all!

Great place to get a Clean and reliable Coach

The Kamloops Community Band hired a coach from Thompson Valley Charters for our road trip to Sidney on Vancouver Island. Our driver was terrific. Thanks very much. Looking forward to our next road trip!

Iam one of the drivers

Office staff friendly and helpful. Drivers are top notch in the handling of the vehicles and have great customer service. I tried the rest and will stick with the best.

Glad to see you are starting Edmonton to Kamloops bus.