Kal Tire

The service at this location was used to be fairly good comparing to many other locations. On my last visit, I have noticed that the service quality is going down at this location too.I always prefer the rims on the wheels are placed facing up back in the vehicle. On my last visit one of the wheels was placed the wrong way. There was some fresh (white) paint on the rear driver side door. From my many years of experience going to different repair shops, I can sense that the quality of work is gone down at this location now.

I came into the Kal Tire South Edmonton Common location since I was getting a recurring low tire pressure warning on my TPMS. It turned out that my tire which is a runflat was okay but I had a cracked wheel from hitting a pothole. Kal Tire quickly diagnosed the issue, sent my wheel out for repair and remounted and reinstalled the tire within a day. Great fast and efficient service!

First time as a customer the people at the front desk were great had amazing service booked right in and were supper kind, the mechanic who did my tire repair was quick and very kind nothing but smiles very respectable young man, would recommend getting work done here the service is worth it.

Please arrange your technician before giving the appointments , it’s been third time with me in last 6 months , canceled the appointment at very last moment . Will never visit kal tire .. so many options in market .

I have been going to this store for a long time but won't be going there anymore. I recently brought in my vehicle to this store for a wheel alignment & used a mailer coupon. The store was able to give me an appointment & take in my vehicle on the time scheduled. After couple of hours I got a text that my vehicle is ready for pickup. Upon arriving to pick up my vehicle the store associate was more concerned in receiving my payment rather than explaining the work or any findings. Since it was a mechanical service I was expecting more thorough work & under the body inspection covering status of brakes, shocks & struts but no effort was made by this store,whereas other Kal tire stores performing the same service did so on my other vehicles. Upon asking for the schematic information for the wheel alignment, I was not provided & told it was for internal use. They quickly charged me for this service & out I went with my vehicle. The next day I took my vehicle for an oil change to a different store & they told me that the rear passenger sway bar link was broken. I was totally surprised at how this didn't get noticed at Kal tire as I was there for the wheel alignment a day back. Totally dissatisfied, disappointed with the thoroughness of service at this Kal tire store. The following day I took my car to another Kal tire & got the sway bar link fixed. Just not returning to this store as I felt like getting ripped off for no work done.

Great service, knowledgeable staff, quick turnaround. Will get tire stuff done at this location again in the future. Thanks, South Common KalTire!

5 star rating, I spoke to a lady on Thursday to discuss tires. She was friendly, helpful n knowledgeable about tires, I felt like I was talking to a friend, we shared a few laughs. On Friday, I was there to have tires installed, two gentlemen I dealt with were helpful, friendly n respectful. The place of business was very clean. Yes, it does deserve 5 star rating.

Excellent customer service. I needed a tire repair, and they were able to have it repaired sooner than what I was told. Highly recommend.

I had an appointment at 9am for brake pad replacement, which was supposed to be a one hour appt. After 1.75 hours I asked why it was taking so long. They said it took 75 min and my appointment was at 10. I showed them the confirmation text that it was at 9am (which is when I arrived). He said it would be 10 more minutes, which is was. But I would love to know how long I would have been sitting there had I not inquired about the wait. So in total I waited 2 hours for a 1.25 hour job. No apology or acknowledgment of their error. That would have gone a long way. Do better, Kal Tire.