Mondou

Best pet friendly place ever

I had an appointment for my puppy on July 7 at 10:15 am for nail trimming. It was my first time getting his nail trimmed at Mondou and he is reactive so I was quite nervous for the appointment. I would honestly like to give thanks and feedback about Amy. Originally, another representative was scheduled to trim Gemini‘s nails and that representative was pleasant to work with as well but Amy just went above and beyond during this session. She came in to help her colleague, she was very knowledgeable and she handled the situation very well and she ensured that we trimmed his nails. She honestly was so understanding, easy and pleasant to work with. It was one of the most anxious and nerve wrecking experience for both Gemini and I and I am so grateful to have worked with her because she made it easy at the end for us. She went above and beyond to make this a memorable experience and I will be returning to mondou forever for Gemini’s nail trimming because of this experience. She honestly deserves recognition for her work, her customer service and her service towards pets. She was very caring, accommodating and helpful. Thank you again Amy for your wonderful service! When a staff does a wonderful job, it really goes far and it affects both the customer and the business. This experience has helped me so much and I will be returning and always shopping at mondou for Gemini. Thank you again!

Fantastic place to bring them to get there Pet supplies and treats.

Definitely my favorite Mondou store that I've been to, so big and i loved their selection.

I have always shopped here for my cat and dog’s necessity, had always been satisfied with the service from the staff until today. Started well, asked an available staff to help us and she did a terrific job on guiding us find what we need. The second staff not so much!! The manner and attitude she gave me was so poor! even with the mask on I could tell that she wasn’t happy helping me. She talked to me as if she was annoyed that I disturb her day, although I asked her before if she was busy or not. If you don’t like your job then stay at home, there are lot of people with more courtesy who want your job. I work with public and it certainly not a good way to keep your customer

Beautiful pretty supply store with food, toys, treats, a zone for washing your pets and an adoption area. I always come here to buy my dog food.

My new go to pet store, even though I live an hour away. The store had a good selection of all kinds of pet stuff. The store is well organized and clean. The staff were friendly and the cashier spoke some English, which was an added bonus to my shopping experience.

Staff was friendly and informative. Got everything I needed for my dogs. Will be back soon.

Loved the new expansion and we were well served.