Payless Cartridge Solutions - Ink Toner Cartridges Refill, HP, Brother, Canon Laser Inkjet Printer Repair

I am suspicious of many of the reviews on this site; if you look at the language used and the location of the other businesses the reviewers comment on, it certainly looks like the reviews have been purchased. That aside, I have been happy with the customer care at Payless. Benny and his staff are helpful and prompt, and the price is right. I stopped using their cartridge refill service because the refilled cartridges consistently leaked in my printer, and clogged the ink jets. Perhaps refills work better with toner cartridges.

Great experiences here, the gentleman who runs the store is very helpful and always helps the customer find the best deal. I recommend this store to all my friends who have any printer questions or need refills. Also, I strongly recommend everyone I know to visit this store for advice before buying a printer, as they have a great deal of knowledge that can save future time and money!Payless does have limited hours & can get very busy at times, often near closing hour. Occasionally the owner needs to make short deliveries, so it can be a good idea to phone ahead before visiting. But it is definitely, definitely worth it - this business is the absolute best.I once came in with a very complicated printer issue, and the gentleman was very patient and helpful. The prices are very transparent and honest. Even though my printer couldn't be fixed - and they tried everything - the $35 was very reasonable for all the effort they put into troubleshooting, and I ended up saving money anyways by buying a used printer from Payless that was much better than my original.When I came back shortly after with questions about a minor ink issue that was bothering me, requiring several tests, they were very patient and happy to help. As stated above, I recommend this place to everyone I know, because they are excellent!

I live in East Van and have toner shops much clsoer to me, but when you do business with people like this there is no need to go elsewhere. 1st class customer service from start to finish.

This is the first time I purchased a black cartridge from Payless Cartridge. After I took the cartridge back to home, my printer showed a message about ink error. I called the store, the owner answered the phone. He was very nice and said just take the printer back to the store and he would take a look for me. if it is the cartridge he would replace it for me or I could get refund. So I took the printer to the store and he spend about half an hour. To my surprise, it turned out the error was caused by the cyan cartridge that I refilled earlier from Costco. I said I need to go back to Costco and get it replaced. The owner didn't say a thing and didn't even charge me for the half-hour troubleshooting! It was a very nice shopping experience! Definitely will come back!

I am looking to gift a printer to my daughter on her birthday. I have purchased it online but not getting its cartridges. I came to know about Payless cartridges in downtown. I have called them and asked for it. I arrived on its store and get it. Their staffs are very co-operative but the space of store is very small. Need to enlarge it. But the quality of product was good to be used. Thanks for it Benny.

Our business was in a bind and could not find the ink cartridges for our printer. Benny went above and beyond to deliver them to us the same day and even installed them to make sure they were working properly. Excellent customer service and they're less than any where else I had been searching. Super impressed with this business and will support them going forward with our ink cartridge needs. Thank you Benny!

I am one of the member googgle+ community. I saw your daily post on Google+. I came to your store on last Friday. You are busy at that time.You store was con jested. So I could not meet you. You store look very good. Well decorated. Next Time I will take more time and definitely meet you. By the way Merry Christmas in advance.

I have been dealing with Benny at Payless Cartridges for about 4 yrs with no problems. This year, my printer bit the dust and Benny suggested one of his used printers. Got an HP which seemed good at first, but soon the black ink hardly showed, more like grey than black. Benny came out and attempted to adjust the toner output. Helped a bit but not much.This month, I looked at my warranty, which was 90 days to discover this was the last day of the warranty. Panic! I called Benny and without having to explain anything, he said ′no problem, I′ll bring you a replacement on Monday′. He brought it, set it all up with proper install files and didn′t charge me anything. What a sigh of relieve as I can′t think of any major company ever honouring a warranty that was actually expired.His downtown store is closed now, only Burnaby location. Asked him how I could get there, ′No problem′, he says, ″I′ll deliver them to you″.Benny is a true professional, both in his knowledge and customer service.

Exceptional customer service. Was extremely knowledgeable and repair was done quickly, even with it being New Years Eve Long Weekend. He was also very accommodating regarding drop off and pick up due to my not having a car.

Our company has been using Payless Cartridge Solutions for over 3 years now and we are completely happy with the service and the quality of recycled toners. The owner is always pleasant to deal with and addresses any issues promptly. The team is knowledgeable and professional.