XL-ID Solutions Inc.

The service I received at XL-ID Solutions was fast, professional and efficient. The process was easy as 123. Thank you for your excellent service.

Helpful staff and work was done pretty quick. Get an appointment before you go there.

It was a great experience and they were very patient. I was not sure which certification I need exactly (because of the complication with the VISA website). I was asked questions to confirm I get the correct one, which was greatly appreciate! Thank you!Edit to add: I just want to update with the great follow up and service. I was extremely nervous because there were issue with my finger print document. I was offer a solution the next day. Then, there were postal issue (not at the companies fault), but they offer me another solution. I just want to say thank you for the prompt replies and even though it was not your fault, you took on the responsibility. Thank you!

Informative ! Great knowledge of international and civil Overall etc... impressive service. Great interacting Welcoming !

Service is awful and attitude is unhelpful. Don't expect them to go another inch for youReply to the owner:The rules you are referring to seems to exist only at your place and aren't a problem for your competition. And to add the context to the scary abbreviations that you use - you didn't allow in the 3 months baby. Seriously, 15k fine?

Excellent service and nice to deal with happy people. Good job Claudia and Brittany.

I would highly recommend XL ID for fingerprinting.I got my finger prints done in Australia where a police check was necessary for applying for a visa here, I was nervous because I didn’t know how long it would take / if it would be correct etc.XL ID sends you a step by step list on exactly what you need to do which was very straight forward and helpful, they also recommend you take photos of the finger prints before sending them in the mail so they can verify that everything is good to go- of course I did this and they replied to me literally within minutes in both instances I reached out to them.I send my fingerprints express so they got to Canada quite quickly, they send you confirmation of when they receive them and when they are processing.I just got my certificate sent to me via email ( an extra you can pay for ) and I think the turnaround was only about 3 weeks. 5 star customer service, I will always recommend them to my Canadian friends!

DO NOT GO HERE FOR FINGER PRINTWent to this location because it's near my house. The finger print machine did not function properly and it took the person over an hour to take my finger prints, which was not accepted as a document in the end.When I contacted them they said that we would do it again with no charge, but when I showed up the staff were extremely rude and told me that their machine is fine and the problem is my fingers. They also ended up asking for a second payment. I don't know how they run their business, but it's not okay to provide poor quality service just to charge people twice.

They give Good services and they have a good customer relationship

Very fast and efficient!Thanks Brittany! You were very kind and helpful