Care& Family Health Yorkville

Excellent service at the Yorkvilke clinic. I recently signed up with Care&family online. I have my first visit there today. My nurse practitioner was thorough and very professional. Everyone from the receptionist to the nurse (Maricel) who drew my blood were very friendly. The entire appointment was seamless and quick.

Awesome place! Very easy to book appointments and they are always on time. The stuff is very friendly and nurses are very helpful. I always feel at ease there and confident that my health concerns are gonna be addressed. If you can afford it definitely worth the money.They are also LGBTQ+ friendly and not judgmental which is huge considering how much anxiety it can bring to see a doctor when you are a minority. Highly recommended!

Not for me. Paid $300 thinking this is the place. Nope. Did a check up. Did blood work and X-ray. No one followed up with me to let me know about my results. That’s not professional at all. Why do I have to call to get my results? I’m not sure they know how to treat serious illnesses just by the way they did my initial checkup. Waiting for my refund.Update: Other 1 star reviews state the same thing I’m stating OWNER.

1st time at the clinic! Was a great experience & would highly recommend. Felt listened to, not rushed & bonus - actually took me in on time.Wanted to add to this post after my 2nd appt. Maricel is an absolute gem. I have extreme anxiety about blood work & she was amazing. Really happy I am a member of this clinic. Had a 2nd appt with Maricel - she is just wonderful - very patient, always explains the process & makes you feel at ease. VERY happy with her at each lab appt.

Edit: I’ve been now to their new clinic for a different issue to give them another chance and I had a fantastic experience with Nisha she’s great and helped me a lot was very patient and caring! Will definitely be backOriginal review: can’t give an opinion on the actual service but I booked an initial appointment because I needed help with a UTI and also wanted to see if I wanted to be a patient of the clinic long term and was willing to pay for the yearly membership. My initial appointment got rebooked twice and on the third rebooking request 2-3 weeks later I said screw it and asked for a refund. I don’t know what happened internally but not a super welcoming place it seems for new patients, they completely dropped the ball. I’m not sure what about me made them not want me as a patient (perceived race, ethnicity, and/or income bracket perhaps? Or perceived health status?) of there’s given it seems like others are having good and fast services which makes me even more frustrated at what happened and how unprofessional it was.

Care& has been a truly great experience so far as someone who has struggled to find quality health care in my city. Nisha has been very helpful and it feels great to have my health issues being addressed in a very effective, modern way. I love that I can see my records, book appts and everything else on the app, it feels more personal and that I'm actually making progress towards being healthier.

Can't say enough good things about this place. I had a big health concern recently and needed to be seen fast. My family doctor couldn't see me for a few weeks, so I found this clinic. I was seen the next day, referred out for tests in the coming days, and results were obtained very quickly. I saw Alex, and she was amazing - very knowledgable and the right mix of empathetic and professional. She followed up very diligently with all of my tests and made sure I got answers fast. This is in contrast with my family doctor (who I eventually did go to see) who dismissed my concerns and told me simply not to worry. Their app is also awesome - a great tool to use to see your test results, referral appointments, etc.Alex and the team really are excellent and I recommend this clinic to anyone who is in need of solid and reassuring health care.

Cons: Signed up for a year-300 CAD, came in with an undiagnosed issue/pain, was referred to do an ultrasound, did US, and.....nothing. Why nobody followed up with me regarding the results? Yes, I know they were normal"

Don't be misled by the negative ratings or comments here. I had my suspicions after reading them, so I called them to ask for a breakdown on how it all works. Their website is very straightforward. They give you a one-time walk-in option for one time payment of $65.00, or a subscription option for $250.00, which gives you unlimited visits annually. Because I was skeptical about the subscription method, I chose to try my chances on the one-time $65.00 appointment, and I have to say I was very impressed. I registered my account on their site yesterday, paid the $65.00 and booked an appointment. The experience to get to the building and office, as well as wait period were all excellent. After filling out the paper work, having all my questions answered about the one-time vs subscription, I sat down to wait and my name was called right away, not even 30 seconds later. The Nurse was incredibly nice and knowledgeable, and gave a lot of time for asking questions and worked with me openly to try and find the best fit for my needs. I really look forward to my follow up visit, which they offer a coupon code to cover the difference to upgrade" your one-time visit to the annual subscription