Atlas Tour & Travel

AMAZING! Absolutely amazing service! Amazing client care! Just AMAZING! She is knowledgeable, professional, caring & oh my goodness soooo patient :)Thank you dear Soheila for an incredible service. Cant wait to share some travel photos with you. I absolutely recommend her & her service for all your travel needs.

The owner of this agency is very dishonest and rude. We asked her to check the prices of our return tickets for a few tentative dates and she said the price difference would be $175. We then talked to Lufthansa customer service and they changed our tickets for free. Then she calls right after Lufthansa changes our ticket to say that she actually changed our tickets not Lufthansa. Why? to charge an extra $175. She would cut corners and tell you any lies to charge you a few extra buck and she does it in an extremely rude manner, like you're dumb. And in the end she would blame you for making troubles and hang up the phone on you. The only reason one would go to a travel agency to buy tickets these days is to use the customer service which I absolutely did not. Therefore I absolutely do not recommend this agency.

According to my recent experience Atlas travel, is a professional travel agent with a fair price and Ms. Sally, has been rendering a very caring customer service to her clients.

Excellent customer service! I have been her customer for years. The service is absolutely fantastic! Client service is excellent! Soheila is polite, approachable, reliable, and caring. She goes above and beyond to help her clients. Her knowledge of providing assistance to individuals is unsurpassed. For all your travel needs, I highly recommend Atlas travel

I recently booked a flight with Sally and I must say she was incredibly helpful and responsible to all my concerns. She always provides me with multiple flight options that fit my budget and schedule. Super patient and nice. I highly recommend Atlas tour and travel for anyone looking to book a flight.

Bad customer service. Rude person on the phone, telling me flight prices more expensive than their own website!

I just returned from a wonderful two weeks in Tehran. The trip was arranged by Sally @ Atlas Tour and Travel who always provides us with good information and who has been extremely helpful planning our trips and arranging our itineraries. Before and while traveling, Sally handles any unanticipated issues promptly, ensuring our trips are stress free and relaxing. My trips to Spain last September and Tehran in December were planned perfectly. For our upcoming trip to Australia Sally was able to secure an unbelievably low fare. I highly recommend Sally Manesh @ Atlas Tour & Travel for all your travel needs.

One sthing is for sure, she’s a pathological liar.I wanted to book a flight but when she said the ticket is nonrefundable I asked for a refundable option. She said none of the airlines offer refundable tickets anymore. I checked and there were many refundable tickets on the turkish website, but I thought maybe she’s right and they haven’t updated the website. I then bought a similar ticket with similar price that was refundable. I informed her that I no longer want that ticket. She said I emailed turkish and asked them to make your ticket refundable, that’s why the ticket you bought is refundable.But on the turkish website, even before I put in my name, I saw tens of tickets that were refundable.

Outstanding customer service and attention to detail! International travel is stressful as it is, and 10x more so with COVID-19. Sally covered all details of our trip, ensuring compliance with every regulation and restriction. She got us terrific seats at a low price. I would highly recommend Sally to anyone planning a trip.