Entrepôt Public

Boris was extremely knowledgeable and helpful.we had planned to see other places, but after talking with Boris and seeing the space, we signed for 1 year immediately.

Beware of Boris!!! Horrible customer service!We have been paying for a unit for a couple of months already, when Sunday we showed up to bring a bunch of stuff to only then see that the floors in front of our unit were being painted. This said, we drove an hour to get there since we live in the east end of the city. No communication was sent out to notify us of this event. They lent us a temporary unit for the inconvenience, however, refuse to let our insurance cover this unit, or give us the key. They also expect us to return today, another hour drive there then back, during a work day, to transfer our stuff into our unit. We asked to extend our 50% rebate one more month for this huge inconvenience, yet they are only willing to give us 30$ off. That does not even cover an hour of my salary that would be lost.Do not recommend. Go somewhere else!

Incredible staff, super efficient, unbeatable prices. A special appreciation to Anik who guided me through this process with perfection. MERCI!

I got help with my booking by the lady at the front desk. She showed us the unit and access method and answered all our questions. She is cordial, professional and patient despite the location keeps having clients coming in. Apparently a well run place with popularity.

The storage units are easily robbed. They are open from above, so thiefs will enter your unit and steal your belongings.You must use their locks, and can't use your own. Their locks are easily disabled from inside the locked units. So once someone gains access, they can open the door and steal your stuff.They need to do significant upgrades on their security. Until this is fixed, you should avoid this business.

Boris is the best BeatBoxing Manager in this entrepot. His service our beyond limits. Recommend him and the promotion.....

First off, I want to thank Stephanie at the front desk for helping me find a 10x15 unit in seconds! Her service was impeccable and her sense of humour was cool as well!Boris was great as well making sure everything runs smoothly. Thank you to all the staff for this great experience and fast service! This location rocks!

Initially had reserved 2 storages, one hot, one cold, ended up getting a slightly larger on, hot, and this was thanks to proper recommendations from the office clerk that was patient and did an excellent recommendation job. Everything was clearly explained and did bring forth confidence for this first experience.

Our equipment got stolen from a locker we rented from this community but the manager doesn’t want to help even after the police say they could let us see if we see someone then they will come back to check that time and date to copy in a USB But the police are too busy to stay for hours ti check the camera.But the male manager still doesn’t care to help . He keep saying it’s the law they can’t show us . They don’t want to help their clients in this situation. It’s almost seems like they’re protecting the thieves and not helping the victims client .We just wanted to see the footage to see the plate number of the çar to catch the thieves to protect also their clients that potentially get victimized by sale thieves that surely are clients as well because they could only get in if they have the code . Or could be in side job too that’s why the manager keep prolonging our chances to see the footage before it’s gone.So disappointed

Love this location. It’s central in Montreal . The staff is very professional & friendly but firm as should be. It’s a business that’s not easy to manage because people can take advantage but they handle it properly… Thanks Boris & team