Long & McQuade Musical Instruments
120 Reviews
- Friday10 AM–9 PM
- Saturday10 AM–6 PM
- Sunday12–5 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
- Thursday10 AM–9 PM
About the Business
Kingston Music Store Information | Long & McQuade |
Contacts
Call Us
+16133849225
2762 Princess St, Kingston, ON K7P 2W6
Hours
- Friday10 AM–9 PM
- Saturday10 AM–6 PM
- Sunday12–5 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
- Thursday10 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- LGBTQ+ friendly
- Wi-Fi
- Transgender safe space
- Onsite services
- Wheelchair-accessible washroom
- Good for kids
- Checks
- Online estimates
- Repair services
Recommended Reviews
Murkerr
21.10.2023
Long & McQuade Musical Instruments
Friendly staff and great prices. Got some insane deals here on used gear.
Cameron Nelles
26.09.2023
Long & McQuade Musical Instruments
Went in to shop for a bass guitar and amp. Spent 25 minutes being ignored. Instead I went home and placed an online order for pick up.. turns out their inventory was wrong and they didn't even have what I paid for. Guy on the phone offered to order it in, great, finally someone helpful. When the time came to pick up my order I waited for 15 minutes to talk to someone about gathering my items. He said no problem and then disappeared for another 15 minutes before finally coming back stating my items 'weren't where they should be so he just grabbed me another one.' No sign of life. No sign of brain cells. Hands down worst customer service I've experienced in a long time, I wouldn't even recommend L&M to my enemies.
Thomas Richmond
11.09.2023
Long & McQuade Musical Instruments
Go to the Belleville long and mcquade you will have a much easier time. Paul is great otherwise don't bother with most employees here. It's looking like Arden's for me now though.
Irene Halpin
29.08.2023
Long & McQuade Musical Instruments
Website offers a choice between guest checkout and registering but you don't actually get the choice. I didn't even create an account but when I entered my email address under the shipping information section it would NOT let me back out of creating an account. Every time I tried thereafter to checkout it would NOT let me until I finished" creating my account. I bought what I needed to
Evan Kennedy
22.08.2023
Long & McQuade Musical Instruments
I took my heavily abused ibanez s-series in to be fixed. Guitar came back as good as new and at a fraction of the price I expected. Great guitar tech!
Karen L
25.07.2023
Long & McQuade Musical Instruments
Ordered a Casio digital piano online, although the store didn’t end up having any in stock, the store coordinated an order through another location and we had the Casio at our door in a week. It arrived in perfect condition was was easy to set up. Great service!
david joy
24.07.2023
Long & McQuade Musical Instruments
I've been buying from Long & McQuade stores for 20 years and never had a problem. After moving to the Kingston area a few years ago I started buying from Kingston store and it's the same. Great service, amazing selection andhelpful staff. Always a pleasure!!
jason skywave
21.07.2023
Long & McQuade Musical Instruments
Bought a used guitar at Black Friday sale at a steel price earlier in Dec. Realized after the fact there was a crack in the neck that nobody detected (Long&mcquade staff, myself etc honest mistake) yesterday I noticed the issue and sent an email to the store which they replied very quickly. They offer to take the instrument back and we swapped it with another one all that on the same day no questions asked.We will do business with L&M again soon. Tks!
James M
20.07.2023
Long & McQuade Musical Instruments
Newer and larger L&M location right off Princess Str. Good selection of Taylor , Martin, Gibson, Epiphone, Godan (S&P & Seagull), plus a decent selection of sub $500 models. The electric area has Gibson, Fender, Epiphone (lots), PRS and Godans. Small drum, wind and brass selection. Good selection of recording equipment. Their rental department is excellent. I found the staff to be very friendly, knowledgeable and eager to help.
Catherine Carbino
14.07.2023
Long & McQuade Musical Instruments
I've been shopping at Long & McQuade for years in Kingston and they never fail to deliver quality products and advice. Recently, the customer service surrounding some warranty work on a guitar was amazing. (Thanks Paul!) It's also nice to see staff when I'm in the store, that seem to really enjoy their jobs - great morale, and patrons leaving with big smiles on their faces.
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2762 Princess St, Kingston, ON K7P 2W6
Long & McQuade Musical Instruments