Mobile Klinik Professional Smartphone Repair - Lansdowne Place, Peterborough, ON

Had an amazing experience with Nishita today! Very informative and super helpful. Definitely will be coming back for any repairs!

The staff at Mobile Klinik are very helpful, knowledgeable and friendly! They helped my husband transfer his broken phone to his new phone. Would recommend for any phone needs!

The care and efficiency of your staff was just amazing. She went above and beyond what we expected . She was helpful,patient with us as we are seniors. Hopefully she is a valued employee and we just can’t say enough about her abilities and customer service .

I came here with my aunt to have my iphone 12 mini screen replaced. Sydney was very helpful and friendly ! if you ever need a repair or a phone sydney will give you the best service !

Kaila at Mobile Klinik - Lansdowne is a huge help and a pleasure to deal with. Her customer service is exceptional- I was very impressed. She is extremely knowledgeable. Thank you!

Excellent customer service. Kayla is very knowledgeable about what we needed and communicated everything to us. She tried everything she could before sending the phone to the manufacturer. She even remembered us when we came in to pick up the phone. A great place to go if you need assistance with your phone.

I would never suggest the Peterborough location to anyone. I called ahead of time because I needed a battery and a back glass for my Samsung phone. The lady on the phone said that if I have my own backglass to bring it in and she will install free of charge, but the battery should be purchased from them as it comes with warranty and it is a performance issue, as well as the fact that they have $40 off on purchases right now. She was nice and polite and I had already called other places so I traveled 45 minutes to go to their store. The lady at the store said they would never accept my backslash and I have to get one from them for $119, and the $40 off had conditions attached. And suggested I check other repair shops and said that she does not know why they would have told me something like this on the phone. I checked the other shops and one was ready to fix the phone but they did not have battery in stock. Went back to Klinic as per their suggestion but she said she will not be selling parts and they are the only ones who will repair. Took the whole phone back to her and asked her to do what needs to be done and she said I cannot do it tonight. This will take 2.5 to 3 hours and we only have 1 hour before closing. I asked why this long because I know for fact that is a maximum 20 min job and she said we have to run diagnostics on it. Now why in the hell you want diagnostics when I am only replacing a battery and backglass? There is nothing wrong with the phone itself so to speak? Throughout all this scenario she was sitting with no customers in the shop deeply chatting with another chick who did not work there. I guess business is not important to them. They wasted few hours and gas and driving and did not care to give me the whole picture and the method to their madness.

You can get brand new phones that are packaged differently and are wayyy cheaper than retail, plus it's one of the only places you can buy phones without signing up for a plan

I had a great customer service experience with Nishita at the store today! She cleaned my charge port and microphone and helped me navigate my iPhone today. I highly recommend her as a tech! The staff was also great.

I had a great experience at Mobile Klinik! Kayla was incredibly friendly and knowledgeable. She helped me understand all of my options and transfer over to a new phone seamlessly. Thank you Kayla!