Appletree Medical Group

Rashad (Medical Nurse/Assistant) was spectacular in listening and summarizing my symptoms to the doctor for me (during telehealth in clinic call). I was just amazed at the attention to detail and quickness of it all. I left with my much needed antibiotics and was happy with my experience. 5 stars for Rashad.I see a lot of negative reviews and while I was in the room my husband observed someone being told they “maybe” don’t do walk ins today from a male receptionist so the potential patient walked away frustrated, meanwhile I went in as a walk-in. A lady came in next literally 2 minutes later and was told by someone else they were actually doing walk ins and signed her in.The front of house staff need proper training on procedure and process it seems. And maybe customers service skills. They also had an address on file which they put on my prescription from 16 years ago! The last time I went to an apple tree walk In. They didn’t bother checking those details first. Definitely needs management oversight and intervention if they wish to be a trusted clinic in the neighbourhood

I saw Dr. S. Mathai for my pap smear, I was so impressed. She was so thorough and has an excellent bedside manner. I felt so comfortable and at ease. It was a pleasant experience and she has a lot of knowledge. Thank you so much Dr. Mathai.

No more then 5 minute wait time before going into the examination room. Doctor came in under 10 minutes. We were seeking diagnosis and treatment for skin condition. Doctor prescribed a cream and we were out. Awesome visit

I would give 0 stars if I could, absolutely joke book with one doctor to be seen by an assistant who could careless how much pain I was in after being rear ended by a drunk driver. Better off to goto the hospital

There are many negative reviews on here but I am going to describe my experience. I walked in at about six PM on a Wednesday evening. I had a very nasty sliver embedded and wanted a doctor to extract it. I agree with some of the other reviewers...the reception was not friendly, but it was quick. I sat for a maximum of five minutes and was able to see a doctor who did the procedure, gave me a prescription for an antibiotic just in case" and I was out the door in a total of fifteen minutes. You really cannot beat that for efficient service. Perhaps if I was looking for a diagnosis of an ailment it would have been different. The clinic was large

I gave 1 because I cannot give less.I pittbull with unknown owner bite me on Saturday, May 13, I went in emergency to the hospital.They told me to start the rabies vaccinations (you can imagine my frustration, depression and desperation). I waited 8 hours at the hospital to wait for my first shot.Then Public Health told me to contact one of the clinic closest to my house, Apple tree.First of all, there is just the main number and main email address that they do not communicate through the branches.I did the second shot at 1450 o Connor drive and they ordered the other shot (day 14).Because the doctor was not available for my third shot, they told me to go at 2025 Midland and they booked the appointment.Public Health told me that was not able to contact the doctor at Midland (in their website there is no phone number to call, just the main phone and if you need to communicate with the branch simply they do not do it).I wanted two hours in the queue at Midland and after two hours they told me they do not have the vaccine.So the only option is to go to the hospital, wait for minimum 8 hours to have a shot.This company is useless, unhelpful, from the front desk to the doctor's. Go everywhere but not here.

Atrocious atrocious ATROCIOUS medical clinic -- one of the physicians here is a decent professional, but this clinic's administration/coordination/time scheduling skills are psychotically bad.Even after calling/speaking to the customer support for 2 weeks straight, you still won't get your appt. properly set. It is just unbelievable how horrific healthcare & the healthcare system is in this country.

Doctors are really unprofessional and do not privide any proper instructions. They don't provide any particular information with the appointments as well as provide details of the test. I visited performing TB test and they did not provide my result for the first test and then on second one they said they don't have the details of first test on the system. This is so unprofessional from the doctors and staff members.

I've been there twice and quite happy. I do not go for diagnostic, I went to have doctor do an injection for me that I usually self administer but because my hand was in a cast i couldn't. Not only did they do that they arranged for a homecare nurse to come weekly for as long as I wasn't. That's not all. The doctor followed up with me a couple of days later to make sure the nurse was coming .I've lost my GP of 40 years to retirement this month and I'm just sad that Applebee's is only walk in.