North Town Veterinary Hospital

We brought our girl Lola in after hours for urgent care after she was vomiting all day and became listless. The staff at this clinic were attentive and wonderful. During the initial long wait (I called around and all the after hour vets had equal or longer wait), they kept us informed of expected wait times. Lola is fear reactive so they provided us a seperate room where she could stay calm. We had to leave our girl a few days so she could get hydrated and be observed for possible surgical intervention. It was frightening but they kept us updated and welcomed calls from us at all hours to check in. In the end there was a hefty bill but I was actually refunded some of my initial deposit! This isn't my usual vet but I wouldn't hesitate to bring my dogs here again.

No compassion at all from one of the ladies who worked the front desk during Covid in Apr 2022. She almost prevented me from seeing my 15 year old dog who was very sick and had to be put to sleep on the same day I brought him in. The doctor who was treating him allowed me to come inside and spend the last hour with him before he had to go. This moment was continuously interrupted by the rude lady at the front desk. Looking to see if he is still comfortable and not having breathing issues as he was in the oxygen chamber before that. I was monitoring his breathing the whole time and knew he was okay. Everytime I drive by that hospital I get upset and angry when I think about my experience there.

Had to take my cat last week very late at night. I was very worried about Google reviews but all of the staff were very friendly and empathetic. I was very comfortable with all of treatment for her. Even though I did not care how much cost her's treatment but every single time vet discussed it with me first. Emergency visits are expensive and sometimes need several times visiting but this is not their fault. Whoever considers bringing your family (pet) I fully recommend this vet hospital. Thank you for all of your efforts! Hali is perfectly fine! I am very glad to bring her to you.

A horrible accident happened today to my pup. The silver lining was that we went to North Town Veterinary for his emergency care. They were understanding, compassionate, supportive and provided amazing medical care. They worked with my puppy who was fearful in having the area touched, and found a way to make it work with him (not an easy task!). Because of the situation, I was in distress too, and the moment we came in I could feel my distress dissipating. Thank you for your kind words, empathy and compassion.I also wanted to make a huge note here, when we came in they took him promptly for triage and the vet came in to see him quite shortly afterwards. From the bottom of my heart, thank you to everyone who clearly puts their hearts into the work they do.I hope that my post can help direct anyone looking for an after hours veterinary clinic, or for a veterinary clinic that goes above and beyond. Highly recommend, my pup too.

Thank-you for continuing to provide Gunnar with the most amazing care and largest amount of love. The receptionists are so caring, the veterinarians never seize to amaze me with how extensive their knowledge is, and the technicians are so wonderfully helpful and compassionate.

I lost my dog last week. These people were so incredibly attentive and genuinely kind. They are true professionals in every aspect, from the Veterinarian to the front desk staff. I cannot say enough good things about this vet office. They were there for myself & family on one of the worst days of our lives, & they did their very best to help.

I’ve had a few interactions with Northtown over the last 2 years for my three dogs. Every time they have been so helpful and went above and beyond to help us. Recently my dog needed emergency surgery and the staff saved his life. Big shout out to Vicky, who jumped into action and went above and beyond to get our dog the care he needed. I can’t thank them enough for everything they have done!!

Had to take my fur baby here yesterday after a super scary fainting episode he had. The receptionists were very nice, the vet techs were informative, sweet, caring, and gentle with him. They went over every possibility of what could have happened and were very thorough with the exam. Mr. Curtis was such a sweet man who reassured us every step of the way. Everyone who works here seems to care very much about the animals who walk in here.I will note that yes the care was expensive. Maybe a little more then other vets. But this is an emergency 24/h vet hospital and it’s to be expected.I feel they gave my baby the best possible care he could have gotten and I’m very grateful for them.

I brought my dog here two weeks ago as she was on her last days of life. I never experienced such horrible and inhuman service from a team dealing with a customer who was saying goodbye to their best friend. The pricing here is insanely ridiculous and they take advantage knowing that you are vulnerable. I would not suggest anyone to visit this clinic , after my payment and experience here I called other local clinics to find out they overcharged me by hundreds of dollars. Unfortunately due to the time of events I had no choice but to take my dog here as they were the only ones open 24hrs however that should be no reason to be over charging customers and taking advantage of them at the worst of times. Please do yourself a favor and only use this clinic if it's the absolute last resort you have