Trust Windows Corp

I have used Trust Windows to replace all my windows and front door in my house. The salesman Benny explained the different window options and helped us choose the one that would suite us best. Benny mentioned that he has been in the window business for many years and it's obvious - it reassured my wife and I that we picked the right company .His installers were profession and showed pride of workmanship - one window didn't fit to the liking of the installer and had a new window the next day as they are also the manufacture.I would recommend this company and have also referred Trust Windows to many of my friends and family.

This is a great Ontario-based windows manufacturer. We used their windows for our rental property in Collingwood and they look fantastic. So many cheap window and door manufacturer nowadays, it is hard to find a good Canadian product. I highly recommend giving Trust a chance if you are looking for a solid and long-lasting choice for your home windows.

Easy to work with. Great products at a reasonable cost – mind you, they are not cheap. This is where you go for tilt & turn windows, not for average double pane picture windows.

I live in Barrie and recently had Trust windows installed in my home. So far, everything looks and feels good. My home felt much cooler this summer without having to crank up the A/C.

Here is what you need to know about this company.Benny is great to deal with, he will provide options that many other suppliers cannot, at a price that often cannot be beat.After your order is placed, the good service ends and the battle begins. Customer service is horrible, the office staff are rude and unwilling to help when you call to inquire.Lead times are unreliable and often more than double what you were told initially.Installers are not professional, nor do they take any pride in their work. after paying to have the windows and doors installed we needed to hire another contractor to come back and shim, adjust and fit each window and door properly. Our front and rear main entry doors would jam and not open or close.At the end of the day, the product quality is good, the prices were great but the experience as a whole was terrible to say the least.We did give this company a second chance about a year later and we placed another order in March 2022. As of today ( AUG 9,2022) we still have not received the order and the response we continue to get is another few weeks". the service we received this time around was very much the same as the first time so its safe to say this is the standard !NOTE: I do not use my real name in these reviews but I can assure you the information noted above is factual and I am a customer of Trust windows."

As a contractor, I gotta say, this is one company that I enjoy working with on a regular basis. Their know-how is always updated, their windows are top-notch quality, the production times are reasonable, and their support is always on point. On top of that, Rachel always has sweets on her desk!

Trust are a top-notch window manufacturer here in Ontario. I’ve already complimented two new homes with their products and I’m not getting ready to do the same for a third one. Working with Simon and his team is an absolute pleasure. Everything gets done on time, with a very good attention to detail. Keep up the great work!

I have Trust windows in my home and needed one sash lock replaced after my son forced it and it broke. Had a very pleasant experience, Helen was very helpful and I got the part within 2 days. Other than that, their windows are quite solid, I’ve had them for 8 years now and have had zero issues.

I moved into my current home 6 years ago, and never had any issues with the windows. A month ago we had a small accident and a couple of sash cords got ruined in the process. It turned out that the windows were manufactured by Trust and had a lifetime warranty. Contacted them and had the replacement sashes within the week. Thank you for such a swift service.

I recently purchased new windows for my home from a contractor who works with Trust. My experience from start to finish was great. The manufacturer produced a fantastic product covered by a lifetime warranty. A month and a half after the windows were installed, my energy bill had gone down by 16%. Very, very pleased with Trust.