Gravenhurst Family Dental Care

After a 2 year COVID hiatus, I was pleasantly surprised on the relaxed atmosphere yet the professional care given to ensure my teeth were in good health. Thank you team Gravenhurst FDC.

Today I went for my 6 month cleaning. The hygienist did a terrific job. Very personable, a good listener, and she has the gentlest touch I’ve ever experienced. The receptionists are professional and know their jobs well. Whenever they call, they are friendly and answer my questions completely or if they don’t know, they politely ask me to tell the dentist when I see her. The dentist is very professional, does her job very well. Location is in the centre of town. Easy to get to.

I recently had the pleasure of visiting this dental office that exceeded all my expectations in terms of thoroughness, professionalism, and patient care. From the moment I walked through the doors, I was greeted by a warm and welcoming atmosphere that immediately put me at ease. I have never been the person that enjoys visiting the dentist.What truly sets this dental office apart for me though, is their commitment to providing comprehensive care and their genuine concern for patients' well-being. Unlike other dental practices that may rush into advanced treatments solely for financial gain, this office takes a refreshingly different approach. They prioritize the patient's best interest by ensuring that advanced dental treatments are genuinely necessary.I plan to bring my children here now that I have had some dental services since moving to this area. I had seen that children in other dental offices in the surrounding area were given tooth appearance bracelets and little toys, this appeared to keep children engaged and excited about taking care of their oral hygiene. I'm optimistic that their treatment with children will be of the same standards as they have set for adults.

I’ve been going to this dentist office my whole life and in the last 5 years I have questioned the quality of treatment but just assumed they knew best. However during my last visit I was seen by a dentist who I’d never seen before and I left in tears. First of all I received a cleaning when I only wanted a checkup on a filling that had broken, and I didn’t realize that they were doing a cleaning until it was halfway done so I was charged for half a cleaning. Secondly i have anxiety about going to the dentist and I was made to feel like I was a huge burden because of it, I was advised I should be unconscious because I “couldn’t handle the treatment” and that if I had to stop partway I’d be charged for the full procedure regardless. That was enough for me to find a new dentist. This new dentist was much more communicative about what treatment I needed and what was going to happen which really made me feel more relaxed. Additionally my new dentist found a cavity and chipped tooth that this dentist didn’t see (they showed me with a camera the chip and cavity) and advised that one of my fillings had been done incorrectly by my previous dentist and would have to be redone.

I have been fortunate to have had basically one dentist my entire life, who has now sadly (for me) retired. Quite recently, I had a dental emergency that unexpectedly brought me to the Gravenhurst Family Dental Care office. I was warmly welcomed into the office and very efficiently registered by the reception team, and quite literally immediately thereafter, accommodated with invaluable dental care for my issue. The office then provided me with a next day follow up visit, where I was afforded exceptional customer service and impressive personalized dental expertise from Dr. Shane Bot and his assisting team member Dental Hygienist, Cassie. This 5 Star Team of dental professionals, warrant being recognized for the wonderful collaborative patient care experience that they provide, and most notably in this case, towards a walk-incustomer.Respectfully,KB

Gravenhurst Family Dental has always provided friendly, comfortable and efficient care. Love them!

Great experience and Care, very friendly staff, I would highly recommend using them

Mandana and her crew are absolutely fantastic! I have quite a few issues after being lazy about my dental health for many years. I have a long road ahead of me and I so grateful this team has taken me on as a patient. I have always felt respected by them and never was shamed for my poor dental health. Mandana is more gentle than any dentist I have had in the past. After spending the majority of my former years avoiding dental care she and her team were respectful and understanding that I have anxiety issues related to my dental health. They are patient and kind.

Highly recommend this dental practice. I was able to get an emergency appointment the same day I phoned even though I had never been here. I have never had such a thorough exam in years and the dental assistant was very gentle and explained everything to me. The dentist went over the results of the exam with me and prescribed the antibiotics I needed for my infected tooth. We discussed a plan for further appointments to repair my teeth. The dentist explained everything thoroughly and I felt at ease with the upcoming work. The office staff were polite and prompt responding to my inquiry and with sending me notifications for upcoming appointment. Thank you for seeing me and I don’t feel quite as nervous about my future dental appointments.

Dr Mandana Tehrani Is an awesome dentist! She has wonderful bedside manners and is the best at getting me frozen! Not to mention her work holds up! Her staff are super friendly and make you feel like your in good hands.I came to Mandana after years of not seeing a dentist because I had a horrible experience when I was younger. She (Mandana) has completely restored my trust and continues to do good work on my teeth. Unfortunately I was blessed with not the greatest teeth so I see her often and I've never been disappointed.