7-Eleven

Not open 24 hours. There was a guy inside, doors locked. He opened the doors and said they are closed.Just update the hours so other people don't waste their time.

Was double charged for fuel. Employees at the store were incompetent and assured me that would not happen. I am now having to follow up with my bank beacuse no one has been able to reverse the charges. Thank you 711

How can you advertise 24/7 when nine times out of 10 during the week you're closed?I was assured by your staff that if I phone I would be let in because I come every night.I walk more than 2 miles a night to get here on my way home.It is the only store open close to me and I can't afford to take a cab to another store.I will send you the bills or corporate for your inconveniences this is ridiculous every other night there's some excuse like I said corporate cleaning there's no such thing.

Its ok, my son and I and my brother we go here alot as it's only one within walking distance. I really wish the service was better I know it's only 7-eleven but if your going to work there at least be happy or nice couple 9f them are nice but for the most part pretty miserable. And they dont usually have hot cheese for the chips and slurpee choices aren't so great I like pepsi which they have but also like crush flavors which they dont have really would be nice to have Grape, Orange, cream soda. Anyway that's my beef about it.

SCAM ALERT!I suspect this store systematically scams customers out of their cash. My suspicion is based on the following incident:I bought an E-Bay gift card from a 7-eleven store at 1700 Hillside Ave, Victoria BC, within the first week of March 2022 (approximately). It was 200 CAD and I paid in cash.About two months later when I wanted to use the card, I realized it is not activated (it can be easily verified when checking the card balance). I went to the store and asked for help. The manager told me he will see into the issue and let me know. I was not contacted since. Today (June 1, 2022) when I went back to the store. The manager tried to check the cameras for the first time(!) but couldn't find any footage (they were all deleted!). He assured me that I will be reimbursed. But while I was waiting for it to happen, he handed me his phone to talk to a higher manager (someone named Haul or something like that). Mr. Haul asked me a couple of irrelevant questions (such as how should he know the card is not used!!!) and when I answered them according to the best of my knowledge, he flat out refused to do anything about the issue! He specifically said that they delete footages every 3 months and therefore can't verify if I'm telling the truth or not!Besides this insulting accusation, his logic was grotesquely flawed as three months after the purchase hasn't come yet! When I brought this fact up, he only expressed sorrow for not being able to help me!This kind of abysmal logic and communication, specially from a higher management position, can only mean either a big incompetency issue or a systematic fraudulent behavior in the store.p.s. I have written to the district management as well as making a general complain in the company's website. I will update this when I receive any update.*** UPDATE ***A higher manager contacted me and had a reimbursement equal to 200 CAD issued at the store for me.I need to add that all this time, the attitude and behavour of the store staff were very good.

Couple days back me and my roommate were so hungry and went to this store around 11pm - 11:30pm, we asked the guy on the cash Could he make us some wings or pizza ?" He was so rude and give us a NO (shaking his head )with very bad attitude. He had a very fury attitude and gave us a scowl face reminding to get out of the store empty handed. We were pretty sure that the oven was not turned off and he was packing pizza for someone else. The customer service was very poor and second rated. Please let that guy know the basics of customer service or at the minimum to smile at customers.Also to mention same thing happen to us couple month back while we were picking up a pick up order from Skip. I am pretty sure that other customers are also facing the same issue

Was forced to atleast give you one starThis 711 location needs to removed from SkipTheDishes cause clearly u can’t handle itMore then once u have forgotten to pack items and this time u substituted something on my order for me cause u were out of the flavour I wanted and then didn’t even bother to pack it and give it to meGET OFF SKIPTHEDISHES

ordered through uber on 7 aug 2021 around 12:30 am. In my order i asked 2 sauces that was chipotle mayonnaise and cheddar habanero but they gave me both honey mustard without informing me. Also, order was nither served hot and it looked like food items were made couple of hours before. Also tried to give a call back to the store but it was showing busy for a long time. It was a really disappointing service by the staff.

They are the worse place ever because I told them that I’m waiting on my id in the mail and they wouldn’t take the paper what icbc told me to use when I need to use it and 711 I am never going back there again and shame on you guys

Just came today into the store to shop.... a really bad experience once again. Yesterday i went to the store as well and the same night guy was their.. the night guy there - frequently uses his phone,Sitting on the chair... talking very rudely with a bad attitude... I don’t know what type of a customer service these guys are giving - is it some kind of gangster group running this 7-11 or was he seriously a associate ? . It seems like that their is no respect or decency in them when they treat the customers like this... will never visit this store again... P.S. - the management is welcome to contact me for any regard.