Walk-In Clinic at Walmart Stoney Creek by Jack Nathan Health

I would give zero if I could the receptionist fail at making me feel I can trust them to get my medical info to the correct place and make sure I hve correct dates. Not only that they give specialists the wrong contact phone numbers. When you call you find out why this keeps happening your hung up on. THIS IS NOT OKAY and i have reported you to the head office of jack Nathan health. You should be able to have confidence that your receptionist gives you the correct information.

Horrible staff experience .Sunday 26 Feb 10:30 Am appointment with Dr Muhsen waited 45 minutes but receptionist is sending 2 walkin people before us and when asked she is saying continuously to me you are next Dr is coming to you i even open door of my room waiting at door so doctor come to my room but then noticed that next patient sign clip receptionist put on other room and asked me to to wait inside and closed my door.When i show my medical card told staff i have other appointments for dental plz send me in at my time .we have booked appointments 2 weeks before while Dr Muhsen was on vacation.Administration must need to take action ASAP because of its not the first time this happened it’s happening a lot. Administration should change the staff at this location at first priority because staff at this location Lies a lot who is going to believe them when they lie on your face. Lot of elderly people are talking amongst themselves and not complaining because of bad behavior of staff.

By far the worst walk in experience ever. My 88 year old mother and I were first to arrive and waited 5hrs to see dr and the receptionist was the most unprofessional person I had to have ever met. Don't know how they are in business still

My family doctor is here and it's been the best place. The ladies who work here are super friendly. There can be a wait period but they do take booked appointments before walk ins.

Receptionist was rude, like really rude!Waiting time was average, 20-30 mins.Doctor was good, told the problem, cause and treatment plan in detail. Answered all my questions.Overall, a good experience.

Not sure how anyone writes a bad review here. I have a family doctor but always visit this clinic for my son and myself. I trust both Dr Bains and Dr Mohsin with our life! Dr Bains is the one I mostly see ( always willing to seek other alternative to find out the problem.Always returning my calls, having appointment over the phone when it’s hard to get to the office, get my prescription fax to my pharmacy in minuits.I was recommend by a friend who I have known for 24 years now and now I know why she spoke highly about this place!Dr Mohsin is really great with kids!From Racquel and son THANK YOU

Dr. Bains is by far the best family doctor we have ever had. He goes above and beyond for his patients and we are truly blessed to have him as our family physician.

I have appointments at 2:00 pm and the reception service the people before my and i come the appointment on time I am waiting hour and 30 minutes and intel now I don’t see the doctor

Doctors here are amazing but reception staff are rude to everyone and wait times average 2-3 hours regardless of appointment or walk in.

We have been to this clinic three times since we moved to Hamilton and I would say not matter if it’s walk in or if you have prior appointment the waiting time has always been insane. Even after booking an appointment before a week we have waiting for almost 2-3 hours. Don’t understand the reason behind booking a prior appointment.