La Senza

Amanda was absolutely wonderful! Great sale prices but the staff is what made it a good experience. Highly recommend it if you are bra challenged.

I was in the Belleville location of La Senza on the 23rd of February, just around 530pm, shopping with a friend. The shopping experience was going great! Most of the employees we delt with were wonderful! But then it came time to for my friend to purchase her items. The employee behind the counter was very unpleasant and wouldn't even look at us let alone talk. But what made it one of the worst customer service experiences I've ever had was the fact that in the middle of the transaction, she decided to take a personal call on her cell phone! My friend still hadn't even paid for he items yet! We then had to wait awkwardly while the employee tried to hold her phone up to her ear with one hand, while at the same time try to place the items in the bag with the other! I've worked in retail for almost half my life and I absolutely would never think it was acceptable to take a call, let alone take a call on my personal cell phone in the middle of a transaction! Ridiculous! As soon as she handed my friend her bag she just turned away from us. Not a even a simple, Thank you." or "Take care." nothing. I've never seen someone so terrible at a simple trasactran before. I've trained teenagers to work in retail and they were even more professional than she was! I would never recommend people to shop here if that particular employee was there."

The staff is incredibly helpful! Have always been hesitant to ask for help, but the ladies are so accommodating! Bringing different sizes, styles, or just letting you shop without interfering! Often busy, kind of dark. Pricey, but sales are great!

They did their best to fit me after having to return first purchase as they didnt fit like the toy on bras did.

Good for underwear, but they don't carry larger cup sizes. They recently started carrying DDD, which is a great step. In general, the bra fitting recommendations from staff seem to be based on getting you to buy a bra instead of finding one that actually fits.

On Black Friday I was attempting to ask questions about the sales when one associate was too busy socializing to help. Another associate directing the cash line up (line of 4...)was aggressive and honestly, irritating. I ended my shopping trip after going there I was so frustrated. Danni at the cash was wonderful, though.

Loved the girls that were working today ❤ been a long time since I've had such great customer service ❤

Love this place. Drop a few hundred bucks a year getting the wifes underbritches. Staff are always super friendly which at times can be annoying when all 5 of them ask if you need help within your first 45 seconds. They are fantastic though and i dont feel like a dirty old perv when im inside.