Kenderdine Medical Clinic

Great family doctor here, but my frustration comes from the booking and scheduling process. If I book a day off work, and confirm an appointment - I should be able to do so with confidence. Instead, at the END of a day, a few days before my appointment I get cancelled. KMC please get better at honouring appointments, know a clear schedule in advance, and stop rebooking my appointments. You are to serve patients, please focus on that.

My doctor retired and left me with no options other than to renew my pills at the walk in. Everytime I see a doctor they attempt to deny me my medication that I've been on for years. I came to the clinic before they even opened and they had opened early and there was already an hour and fifteen wait for the walk in. They are short staffed, the front desk is rude and incompetent and the wait times are ridiculous. I've always been unimpressed with this clinic and they've managed to drive themselves so far into the ground I don't think they'll recover. They didn't even bother looking for a new physician when my doctor gave her notice. What a joke of a business.

The clinic called me that I have to book for an appointment to get my requisition. I asked if I can come in to just picked it up. They said, the doctor needs to see me, so I booked. Went to my appointment today, they took my BP and I waited in the room. An hour came by and no one came. I really needed to use the washroom, not that far from the room I was in (maybe 2-3 rooms up the hallway), so I went. I wasn't gone for too long, 1-2 mins maybe. I came back only to find that there was a new patient in the room they put me in. I told one of the staff that there is a new patient in that room. She told me that my appointment was completed and my requisition is available already without being seen by the Doctor yet (signed in today's date). Anyways, I just asked if I can get it and she printed it out for me. To be fair she was helpful. I got what I needed anyway. It would have been nice, if they just told me to pick it up rather than telling I have to book an appointment. Waited for an hour for a scheduled appointment for nothing.Not sure if the staff tells the clerk or the doctor himself marks the appointment complete. I don't know their clinic workflow is but somebody needs to tell somebody that yes

The doctor I saw doesn't know how to read blood results. I was actually shocked. He said to me and I quote: I have no idea what that means".It's very strange. They're so incompetent It's almost like they cheated their way through medical school. If I could give a zero star I would. I would never recommend anyone go here."

This clinic tends to be busy, but to be fair, ALL clinics in Saskatoon are busy! Most of the time, the staff is pleasant and accommodating and yes, there are a few just going through the motion of their job but that hasn't stopped me from receiving good care.Dr. Van Niekerk has been my primary doctor for some time now and I am very happy with the care I've received from him. I don't visit often, but when I do he takes the time to assess what's going on and explain his diagnosis and treatment options (if I need them).Sometimes having to wait a while for my appointment doesn't deter me from coming here for my health care.

It's impossible to make an appointment at this clinic, even a phone/web appointment. My family doctor at this location doesn't give me the time of day to explain my symptoms and prescribed a medication that made me have hallucinations and I lost my job because of it. When trying to book an appointment to discuss this, the receptionist was dismissive, irritated, and senile. I have not been able to see my family doctor for over a year because their booking staff is either uneducated or unwilling to serve people who have mental disabilities. Avoid at all costs, especially for youth.

Overall had a wonderful experience. Had to pop in as a walk-in patient for a tetanus booster after stepping on a nail. Everyone from the front desk receptionist to the doctor was lovely. Quick, efficient, and very warm medical care. I live on the other side of the city but would go out of my way to return to this specific medical clinic. Thank you everyone!

The doctors was very dismissive and judgemental. Bizzare service everytime. I did a walk in aound christmas and told the doctor about my symptoms and tried explaining it. The doctor eventually lost his patience and crosses his arms and said you are not convincing as if I was not to be taken seriously. Another time I did a walk in about a issue I was having and the receptionist said the doctor can pull my file and help me for a short period as I'm finding a new family physcian. Instead the doctor I was seeing didn't pull up my chart and after I explained my symptoms he got unpatient and unprofessional and yelled at me to go see my family doctor there's nothing I can do. What's the point of seeing a doctor here if I'm going to be yelled out the room because the doctor can't do anything isn't it their job to help patients? Yesterday I did a walk in and the doctor brushed my concerns aside and didn't physically examine me. I was horribly misdiagnosed. I lost faith in this clinic.

Came in from out of town. Walked in greeted nicely. Booked in 2min. Saw a doctor in 5min. They faxed my script next door and it was ready ASAP. Very polite and professional. I think the low reviews are sick people just frustrated and lashing out. Being sick is tough. They made it easier for me. Definitely recommend.