Patisserie Fine Delice Royal

We have loved their Italian and Belgian breads for a long time. However, the last two times (most recently yesterday), the texture of the bread was very different and not in a good way. Won't be going back there.

I have always loved this bakery. Today was my first time returning in about 7 years. I purchased 5 pastries and a quiche. I didn’t like that the young lady tried to stuff all my pastries into 1 bag, the sweet and the savoury. I had to stop her as they were all going to be squished which for presentation is a no no. She offered a box but that was going to cost me 50 cents. I settled for separate bags. I spent 45$ there so a box for my pastries was not much to ask for!

For 28 years I have been a loyal and regular customer. We have celebrated family occasions with your amazing cakes, spent our Sunday mornings enjoying your croissants, danish, and cinnamon buns. Today is the last day I will be your customer. Today, standing in a line up in your store at 11:25 a.m. (I've always been willing to stand in line at Easter and Christmas), you put your IDrive and Uber Eats orders ahead of the people who were right at your counter. Two overworked employees trying to serve the line with one of them constantly stopping to fulfill online orders. Your employee asked what I wanted, I told her, and suddenly she stopped helping me only to move to an online order. Added to the completely unacceptable customer service today you were out of stock" on two cakes I asked for

Lively bakery in quiet community. It was as I expected from a bakery. I love the multi grain loaf and chocolate mousse.Large sélection of breads, croissants (butter, choco, almond, choco almond) cakes, pastries, quiches, mousses, cookies...The door is relatively flush to the ground but no automated door.No washroomCash or debit to pay.Order ahead if you want something specific.

What a delightful Place. It’s my aunts favorite bakery in Orleans. I dropped by to pick up everyone’s favorite like chocolate croissants, almond croissants, and fruit tarts. All of them were fantastic and I’ll be happy to shop there again on my next visit to Canada.

Me and my family really like this bakery. The inside is cute, tiny, neat, and very welcoming. We got the cannoli, pecan pie, petit fours and Belgium bread. Each one were delicious. If you’re in the area I would definitely recommend going here and try a bunch some of their desserts.

My friend was a loyal customer until NOT due to a measly $12.43!!!I have personally tasted their Almond croissant and it is pretty good, but not worth the embarrassment they have caused my friend.My friend visits this bakery at least once or twice a week. She has been a repeat buyer and talks highly about this place. Today, she had issues with her bank, and the store does not accept credit cards. She asked to e-transfer them instead and I did that for her. We all know bank processing is different for every bank and sometimes can go up to 1 hour! I sent them proof that the transaction is processing. My friend asked if she can take the croissants and just leave her contact info incase it doesn’t go through since she always go back there anyways. The lady said NO and asked her to go back once the money has been deposited!!! My friend had to pick up her kid from school and had no choice.Although this was not my story, it is such a turn off I would never go in this restaurant that do not value and have no trust to their loyal customers at all!!TLDR: Ok food, terrible customer service, not worth going back to.

We ordered a custom cake for our son's first birthday and it was delicious. We gave the order only 4 days before the birthday and they were not only quick to turn around but we amazing in creativity and taste. Life long customer now!

Delice Royale seems to sell day old product at fresh prices for some of its pastries.I just returned with a pair of chocolate croissants and a lemon pound cake. Both were stale. Not pleased.