Canada Post

Husband went to pick up package and it said after 1pm the next day and it wasn’t there he was there at 3:15pm and then it said it arrived at 3:18 pm the same day . The should just bring it to my house after wasting gas and all the hassle to go pick it up. And I don’t want signature documents anymore .

Been here a thousand times. Never had an issue.Issues with Canada Post sure. Of course. No issues with the people that work the desk at this location. I give them the mail. They send the mail. Sometimes I pick up the mail. Works every time.

The lady working there can’t give you any assistance. And she has bad attitude.

I received my notice in the mail that my passport was in on Thursday Sept 20th it stated available for pick up after 1pm of the 21st I thought ok great. I went to the postal office in shoppers drug mart on 4th ave on the 22nd. The lady working scanned the piece of paper and asked when I received this because it's not here. It clearly states the 20th on the paper and pick up time after 1pm on the 21st and the 4th ave address. She insisted it wasn't there. Then changed her story and told me it would be there Monday. I asked her to please double check it's not here. She then told me it's at another postal office but the computer won't tell her where it is. As a customer I was very confused and at that time I was losing my patience being told 3 different things. Then another worker came out and scanned the paper and shes like its right here, Opened the drawer & it was the 1st parcel and handed it to me. The lady then apologized and said shes going to blame the computer for this mishap. Maybe if the employee didn't rely on technology so much and opened the drawer to check the issue would of been resolved alot faster.

I been dealing with this location for a very long time and today I received my best customer service ever. Tanya was more than a professional, kind, and caring to explain things in detail... highly appreciated 5 stars service.Thank you

You guys should update the hours for the post office as it opens at 9am not 8:30 am.

Went to pick up a package yesterday around 5 pm, it was pretty busy and only one worker. She didn’t ask anyone with slips (including myself) for ID which is terrifying because that’s where things can go very wrong. I watched her give the man infront of me the wrong package 3 times.. I understand you’re busy but I’d be pretty upset if I ended up with the wrong package and someone got my very expensive purse..

I usually print labels online and then when I come to Canada Post office I need them to be scanned on a spot and I need a receipt ( as an online seller I MUST have a proof that Canada Post has accepted my shipping). Just like always, I came yesterday to drop them off - there was no line up at all and when I handed parcels to the worker - with a HUGE ATTITUDE without saying hi" she said I have to just put them on a side to the pile of amazon returns boxes. When I told her I needed them to be scanned she said since there is already a label on it I should just leave it and go. EXCUSE ME

Other location wanted me to send a package with confidential information to an alternate address compared to the one I provided. Didn’t want to take the chance and fortunately at this location Tania was very helpful in assisting me with mailing my package to the proper location and offering advice. Excellent experience.

I had great experiences with the staff compared to Carlton street one.