Approved Auto Loans + Leasing Durham

Andrew reached out to me a year ago, said he could help me get a car. I was extremely hesitant, I do not trust easily. I could go into a long story about the whole process but let just shorten it up a bit with some facts.1) he got me into a 2017 rav4, the car I had chosen at the payments I could afford last year and told me to come see him in a year.2). A year later he upgraded me to a 2018 BMW x1 fully loaded with low kms at a affordable rate and payment.In Short, I couldn't be more satisfied with the service I received, Andrew went over and above all to make sure I was 100% happy.Thanks Andrew , see you I a couple of years.

I bought a vehicle i September didn’t get it until the first week of October. It had sliding door issues which had to be fixed which were addressed a month later. Had a transmission issue where the transmission was pulling still not fixed correctly. Sent me to get it safety to a guy that they don’t even deal with and now they’re trying to push me off of my warranty horrible service I’ll be can put putting a complaint against them. I’m taking it further.Both don’t and I dealt with don’t even work for the company anymore I will be taking this further. I’m going to ministry regarding them. I have all my paperwork just horrible customer service they sold me a lemon let me know that they would fix it. Seven months later am still waiting

Amelia Shaw and the team was amazing to work with!! She outsourced a hatchback that I was specifically seeking for. Currently there is a high demand for used cars so your are not having to wait too long to obtain a vehicle. I Had minor detailing issues when my car arrived, that was easily taken care of without hesitation. Overall I was well taken care of! I Highly recommend!

I had an amazing overall experience at Approved Auto Loans + Leasing Durham The entire staff was very welcoming. From the sales associate dealing with another customer outside (who stopped to greet me), to the receptionist, and the rest of the staff. All that being said I have to give a huge shout out to my girl Amelia! From our very first phone conversation to getting me in my new car, Amelia was professional and extremely thorough. I hadn’t driven in a while and had had some questions. Amelia was kind, patient, well informed, super efficient, and got me in my new car in no time!! I will definitely recommend Amelia and Approved Auto Loans + Leasing Durham to family and friends. Thanks again!

I have never experienced such amazing customer service. Kylie was so helpful through my transition of getting rid of my SUV and getting a better one for me and my son and worked within my budget. I am so happy with my new vehicle and Kylie really upgraded it for me! Thank you so much Approved Auto Loans + Leasing! You all are amazing ❤️

Best people means Best company, just had my BMW X3 from Approved auto loans and leasing. As always I’m so delighted with the great service I had from Andrew Chen. He is the most coolest and easy guy to talk too. This is the second car I acquired from him. Highly recommended and satisfaction guaranteed. It’s for you to know, a must to try.

With prices rising on everything and salaries not keeping up, the prospect of making a major purchase can really put your plans on pause. I desperately needed a new car but thought that being able to achieve that goal was going to be extremely difficult. When I contacted Approved Auto Loans and Leasing, they wanted to help me right away. In less than a week they had me in a great car and did everything they could to make me feel comfortable and assured without pressuring me. I have to give special thanks to Kathy who was so patient and helpful and was genuinely excited about helping me. You really made this easy for me, and I appreciate everything you did to help me out. If you're looking for a car, please contact them. I'm sure they'd love to help you out and you'll go into it knowing that you'll be taken care of.

Fantastic service...very very helpful team. I ran into a problem with my vehicle and Kylie was a great help and got everything sorted out and fixed for me...the customer service was amazing and she was always there to answer my questions. Thanks again.

I like to say thank you for the Approved Car Loans + Leases for the excellent customer service. They quickly handled the paperwork and practical things so that I could take possession of our 2018 Toyota RAV4 as soon as possible. Specially would like to thank Irene and the management for their friendly and satisfactory leadership. I strongly recommend it to everyone.