White Oaks Conference Resort and Spa

I am so glad we finally got the opportunity to stay at this property as we would never had known how great of a stay it is. The service from our arrival to departure was top notch! We stayed in a very comfortable newly refurbished room in the tower, and although there were signs to indicate there may be noice disturbances from renovations taking place, we didn't hear a thing. And the breakfast was SO good, truly farm-to-table quality. My only disappointment is that we didn't stay longer to enjoy all the amenities this property has to offer. We will definitely stay here again in the future.

Wow, we had an absolute wonderful time at White Oaks for our anniversary. The staff were so pleasant, the manager Nicole made us feel so special and went above and beyond to make our stay comfortable and enjoyable! After a long drive in bad traffic we decided not to drive anywhere and stay at the hotel for drinks. We walked the lovely grounds and went across the street to the outlet. Then we had the most amazing dinner at LIV, our server was wonderful there and the meal delicious. I also loved our room, it was beyond clean and had everything we needed. I highly recommend this resort for any special occasion. We will definitely be back!

After looking at countless reviews and accommodations for a Niagara Falls staycation we finally settled on White Oaks. No regrets staying away from the Falls Great service from start to finish. Tower Room was a little noisy with families and small children but we had a great stay. Great location, rooms were clean and comfortable. We will be back!

Hi, I rarely leave feedback and I have been part of many conferences that take place hotels, but this time not leaving a review would be just unfair. Matt and his team went above and beyond to meet our needs. Things changed as we went and Matt was so quick to accommodate them on the fly and service us whatever we needed. Not only that he did it with a huge smile on the face and cracked a joke as he was doing. My most grateful thank you to you. Matt you are great! Keep up the good work

Amazing service from everyone at the front desk, the bellhops and the head concierge. Our stay was brief but lovely. Spa was wonderful and the gym was well equipped. Comfy bed, nice toiletries, great water pressure in room. We enjoyed our stay, terrific value. Only small issue was the 20 min drive to Niagara on the Lake downtown, but otherwise location was good, easy to access from the highway. Good place to use as a base of operation for wine country touring.

We had an overnight group work trip here and everything was fantastic. The booking experience, stay, dinner and spa experience were all 10/10. The staff were incredibly hospitable every step of the way. Rooms are clean, spacious and well equipped with everything you can possible need. Our entire group was very pleased!! Thank you to the team at white oaks for making our stay enjoyable.

The location is very convenient to NOTL, Falls and wineries. We did the wine tour organized by the hotel and it was perfect. All of the staff were personable, friendly and went above and beyond. The food is great, and the fitness center is HUGE and the cleanest I've ever seen. The beds/pillows were extremely comfortable- we all slept great.

Outstanding hotel. Very nice grounds and facilities. Rooms were very clean and comfortable. However, the vending machine would not give me my Coffee Crisp after I inserted the money. Had to settle for ketchup chips. Was a little pricey, but staying over Canada Day weekend, there's not much choice in this regard. Highly recommend.

We recently had our company retreat at White Oaks and it's definitely the best choice ever! The whole planning process with their event & hospitality team was pleasant and easy. We were greeted with a warm welcome as soon as we stepped into the hotel. The housekeeping team is fantastic! They fulfilled our requests very quickly and all we needed to do was just to send a text message from our mobile phone anytime anywhere during our stay there. Other than the bar closing pretty early (before midnight), we've had a great time!

My partner and I stayed here for a couple nights for our 5 year anniversary. It was wonderful! From the moment we called to the moment we left, all the staff were kind, courteous, and attentive.For one of the nights, we booked the Romantic Nights package. I got a manicure done by Penny and facial done by Amanda. Both ladies were lovely and did such a wonderful job! We also had an incredible dinner at Liv. Everything was delicious and the service was prompt and professional.A shout out to Emily as well with reservations as she sent up a surprise treat and lovely handwritten card wishing us a happy anniversary!John Martin was very kind for following up on our experience after we had noted the breakfast service was quite slow and offered credit/points for the inconvenience.All in all, it was a wonderful stay and we can't wait for the next one!