Bailey Nelson Optometrist - Orchard Park Shopping Center

I love my new sunglasses.The staff was very attentive and pleasant. I just received my glasses and so far they look great and the prescription is correct. If they hold up, I will definitely be back!

Excellent customer service and value - very affordable and fashion- forward styles. Glasses were delivered within 10 days as promised. Staff super friendly, knowledgeable and helpful. Highly recommend.

This is the first place that has been super honest with me telling me that the glasses I was choosing did not fit me properly and were too big. I have spent so much money on glasses over the year that were just not quite right.They helped me pick out three frames that were fashion forward that fit like a glove and covered all the style areas for each of lifestyle outfits. Casual, Everyday and Dress.I got an eye exam that was informative and such a great experience with the Dr and Staff.The store is clean and organized to find sections from wide fitting to sunglasses. I have found my glasses store!

The process of choosing my eyeglasses was absolutely fantastic! The price was less than half of what I had found at places like Costco and other eyeglass stores.I now have my glasses and there was some changes that need to be made and they were fantastic about doing that for me.I dealt directly with Olivia and she went above and beyond to make sure that I was happy!Good old fashioned customer service is alive and well at the Kelowna Bailey Nelson store.I highly recommend this business!!I just got my fabulous glasses tightened with Amanda! Great follow up service as well.

Staff are fantastic and the frames are beautiful!I have progressive lens and they fit perfectly!Thank you for the great service and great pair of spectacles! I highly recommend anyone going here!

Every time I visit the store I am pleased. The representatives are always polite, professional, and kind. They are knowledgeable and have always provided exceptional service. The quality of the glasses are second to none. And you can’t beat the prices. I will definitely be back and will also refer friends and family. Very pleased.

I love my new glasses I’ve ordered they were very reasonable priced and they had lots of options to choose from. I am however disappointed that my glasses had arrived at the store and were there awaiting pick up for 5 days, no one called me or emailed to notify they were there. I had to call to check in and had I not I would have likely waited a lot longer.

My specs arrived less than a week. This is so timely to have a new pair of glasses for this coming summer. 5 star for bailey nelson. Surely will purchase again. Highly recommended.