Juno Fertility Guelph

Reception staff is HORRIBLE. Doctor wasn't even in the office and they had 3 patients booked. We all waited 30+ minutes.It's ridiculous. At least, keep the patients informed.

the nurses, technicians, and doctors at Juno Guelph are wonderful. So supportative and kind during the process. I mainly dealt with the nurses and technicians during my time with Juno, and they answered my constant questions and were always so sweet and nice. They always made me calm during what is normally a very stressful process. Would highly Recommend

If I could give negative stars I would. The communication from this office was terrible and made both my partner and I feel completely unheard. They dropped the ball multiple times and left us high and dry with no answers and completely botched the referral process for high risk follow up.

only after the third payment for IUI bloodwork showed egg not dropping properly.. isn't that funny how only after paying 3k they find this at the end. These specialists" seem like a cash grab.Update: Jan 16.After all the lies

I guess they rely on their patients not posting reviews, as fertility is a rather private matter, but here goes mine.I tried to get a hold of them several times, but their phone kept going to answering machine. Staffing shortage? I don't know.When, thanks to my practitioner, I finally got a call-back from them, they were trying to cut the conversation short and hang up. They said they process faxes within TWO WEEKS and then book appointments for two months after that. Seriously, they need two weeks to grab a piece of paper and read it?When I asked them not to process my referral, their tone changed and they carefully took my name to find and shred my referral, and emphasised the shredding part with joy. I'll go to another clinic, but am really sorry for clients who have to deal with these people for such a delicate matter.

Total waste of time. OVER ONE YEAR of valuable time wasted working with this clinic. So many unanswered questions. No one getting back in touch kept to share results. Having to pester the clinic over and over to get in touch.Called a neighbouring clinic to switch over, and when I told them my negative story, they literally asked Are you coming from Juno" because they know that Juno's reputation is bad."

I have had the pleasure of being a patient of Juno Fertility Guelph to conceive my now 16 month old son and my current pregnancy. The team is incredibly professional, very personable and truly caring for all their patients! They are very accommodating with appointment times to fit your schedule.They have not only been big part of my fertility journey, but have become more like family!I’m definitely going to miss seeing these ladies; but can’t wait to bring back both my little ones for them to meet!Thank you again Juno and Anova team for everything!