St Norbert Animal Hospital

Highly recommend this office. Friendly efficient staff who have consistently accommodated appointments for my kitty cat. Always a pleasant experience and very fair prices for care. When our kitty was ill, the vet was honest and recommended just the things he thought were needed. Great place!

We always have a great experience here, from the front desk to the technicians and the doctors. My pup seen Dr. Rochelle yesterday and she’s very gentle, knowledgeable and informative.Thank you St. Norbert!

Brought Maggie to St Norbert Animal Hospital with some concerns I had.Dr Chahal was very kind and thorough…answered all my questions.The receptionists as well as the staff are very friendly.Thanks for making our visit a pleasant one!!!

We switched to St Norbert Animal Hospital a few years ago with our Bichon Frise. They have always been great to work with and when it came time for our baby to pass they treated her with such dignity and it made it a bit easier for us.Now we have two Bichon Frise puppies and we definitely brought them here too. From all of their regular check up to getting spayed, St Norbert has just been so easy to work with and all staff are so friendly and they even checked in with us when one was having some pain to make sure she was ok.I highly recommend bringing your pet here because you want someone treating them like how you treat your fur babies.

I was disappointed the most recent time I brought my cat in. He was sick starting Thursday, so we brought him in. Fluids were given to him and we were told he should start feeling better in 48 hours. He actually started to get more sick, so I emailed them at the 24 hour mark. I got no response, so we called and they had no availability to see the cat until Monday. It was disappointing that we were told to bring him back if he isn’t getting better, yet they weren’t able to be flexible in actually having the appointment time available. It doesn’t help that the clinic is no longer open Sundays. Luckily we found another office that helped us, and we avoided needing an emergency vet clinic which would have come with a heftier bill.We never got a call to follow up and see how the cat was doing either .The lack of communication and organization was upsetting.Every other time has been positive but it’s too bad about this situation.

NO WONDER their rating has dropped from 4.8 over the year.I have been visiting St. Norbert since 2 years ago and my cat did his surgery here and recovered well. We had an emergency visit to another hospital (because they open on Sundays) a year back and we did a follow-up in February in that hospital this year. As he's all normal now I would like to bring the regular visits back to St. Norbert as I loved the vet services previously, they have a more comprehensive record of my cat too.As I would like to start with a full-body check and blood work, I would like to understand the price so I asked the receptionist if she could provide a price. She said no, I asked her if she could estimate, and she said we needed an exam first, and cannot hold the line for long. Oh by the way the whole call didn't even last for 3 minutes and this was only probably 40 seconds in. What’s the hassle when your job is to provide clients with help and information? As far as I know, the receptionists there do take payments and provide invoices as people walk out so they should at least know the minimum and maximum they've seen, and it's not like I would want an accurate number. Your vet rooms are literally 15 steps away from the reception, all you need to do is probably ask someone and let me know “blood works start at $395”? I just want to know so that I am prepared before going in.She was also very impatient before I actually told her I visited St. Norbert before. If this is your attitude towards new clients, good luck with keeping them:)

I really liked when this vet office opened because they were not charging the high prices as other vets. The doctors there are fantastic but we brought in our two dogs at the same time for shots and the doctor looked at them for literally a five minute exam and we were charged 75 dollars per dog for the exam PLUS the shots. Disappointed they are the going the way of other vet clinics.

From the front desk staff through to technicians and veterinarians, my doggo is warmly welcomed and very cared for. Any health issues and/or costs for medications are explained clearly and options are given for price comparisons. Highly recommend!!

It was a good experience cleaning my dog’s teeth. Well taking care of her, explaining everything to me and calling me when she was done. They send me before and after photos by email and her teeth looks great after cleaning. I am satisfied with the results. Thank you!