Grey Nuns Community Hospital

Had the unfortunate experience of visiting the ER last night for what I thought was a broken foot. 7 hours of waiting for an xray. While in the waiting room - I felt uncomfortable. They started taking blood from other patients in the room in the open. Not everyone is okay with blood or needles. And what about cross contamination? Come on. Do better. I've never seen that in ANY other emergency room in the city. It's gross. And please clean up the floors of the emergency room and garbage.Staff were friendly but 7 hours for a possible broken bone is not okay.

All the staff that helped me in emergency/triage were amazing last night (2:00amJune3). All the nurses that took care of me were lovely friendly caring people. I have extreme fear of medical needles but they were able to keep me calm enough for blood work and an IV. If anything I owe them an apology for all the extra work they had to go through to get me comfortable and ready. It was a medical nightmare for me but the people doing there jobs really helped me to stay calm a did the best they could with a hysterical person. I’ve been to the other major hospitals in Edmonton before but this was by far my best experience with emergency/triage.

Brought in ambulance for seizure. The doctor here doesn't seem to be aware of focal onset aware seizures. Told me that if I was aware, it wasn't a seizure. Very disappointing. Overall, I spent 8 hours in hospital for them to do a blood test and an ECG for my heart. Both I had just gotten done a few days earlier. When I asked why I wasn't told what was happening, and why the doctors didnt want to help me with EEG appointment, the nurse blankly stared at me and told me the man in the next room was dying. I went home.

Brought my partner to the emergency room because she was vomiting excessively. Also 8 weeks pregnant. Since she couldn't keep anything down, she was told not to eat or drink water. Even after telling the front desk we waited over 5 hours. She was dehydrated and very hungry. Absolutely no sense of urgency from the emergency room, which is very disappointing.

If possible I would give this hospital a 0. Have had 2 bad experiences here.Took my grandma (dads side) to their emergency. After waiting 8 hours she got told she is fine and nothing to worry about. 2 days later she’s still in pain called the ambulance they took her back to the same hospital. To find out she had a minor heart attack, her bowls where leaking in her organs hence the reason she was in pain. After they did the proper check ups and was supposed to be going into surgery she passes away in the icu. If they had taken care of her and looked at her the first day I took her there she would still be here.My other grandma (moms side) was taken to the same hospital by ambulance yesterday and after 10 hours she was told that she is good to go home. Only gave her an iv and a pill. Her ultrasound was done and they couldn’t see them properly so they said they will call again today to redo them. Got no call. She’s still in pain. The nurses there said the doctor was in to see her but no doctor came to tell her she was able to go home as they sucked at being a doctor. The nurse comes and yells at her as she’s still in the bed and to leave. When tried to tell her that the doctor never came she said I was lying and to leave before she calls security.

i went in for a muscle injury and when i fell asleep waiting they stuck an iv in my injured arm then said i was imagining things and sent me home with anti psychotics. i waited in agonizing pain for tests from my doctor , i was diagnosed with a ruptured tendon , i now have a deformity in my arm that could have been spared had i been properly treated at the hospital, i was also told by the nurse while waiting in emergency for 6.5 hrs that i needed to get it together" when i broke down crying from waiting in so much pain she stood over me staring at me like i was a fool she wouldnt leave until i stopped crying and rolled her eyes at me

Honestly, I have never really been to an emergency waiting until now. My mom doesn’t properly understand English so I decided to go with her so I could explain things in an uncomplicated way for her to understand. I thought people knew as much. Some people like my mom just need someone to be there, really believed it was common sense. There was no need for these triage workers to be humiliating us like that. Making faces when she doesn’t understand something and having an attitude of some sort like I truly do not understand what is going on in these places. I know some of these people work hard and you have to be immediate and straightforward and all that like I get that but aren’t hospitals supposed to be welcoming and suitable to everyone? Why treat people like that when we are going through stressful times? I know some patients that come there are rude to these workers as well, most of us understand that but regular people that come there like us who are just scared and seek help get the unnecessary thought of being unwanted there which is truly heartbreaking to me. Imagine being in a serious matter and someone is making fun of you for not understanding some things and genuinely not caring. Seriously like I am so disappointed at how these hospitals are working, I supported all these free healthcare and talked about it with people from different countries. It truly opened my eyes today, so never do I want to go back here or anywhere with similar situations. Anyways, to anyone reading this stay safe, you are loved by many, and you are wanted. I hope these similar situations don’t come your way. Have a blessed day!

Hospital facilities are great, but i had very bad experience with nurse labour and delivery ward . Her name is Harpreet kaur , she is very selfish and careless nurse i saw over there. Other nurses doing great job but she did not show any interest for patients, i want to request to staff please teach her everything again she just making money with do anything, and she also show interest to patients personal life.

It’s hard to believe that a hospital has such a low rating. My experience here was great. I sincerely believe that the staff are wanting to help and are kind and courteous. At least that was my experience. The hospital is very clean and well lit. It’s smaller but seems to be well taken care of. My aunt had a MRI appointment that I brought her too and she was well taken of. The waiting area was nice and the seating was comfortable. Even though the MRI was somewhat stressful she was made to feel comfortable. All was good in the end.