U.S. Customs and Border Protection - Rouses Point Port of Entry

Very nice officers ! Got some helpful extra informations for our trip - thanks !

First words out of the Border agent were What's going on here?" as we pulled up in our conversion van (very rude and disrespectful tone). My wife was driving and responded we are on vacation and crossing the border back to the US. He laughed and told us to pull up to a lane for full search. We asked why and he rudley told us to pull forward.I was surprised since we travel to Canada often and had recently completed our Global Entry interview ($100 for 5 years) on our way in to Canada on this trip (we don't have global entry cards yet as we are out of town). The parking agent collected the keys to our vehicle and handed me a little fob that she said was our case number (that is how easy it is to have a case against you

It was a good place to cross the border, very quiet mid afternoon. No other vehicles there when we arrived. The officers were friendly but business-like as they checked our paperwork for firearms. This is a crossing I have used multiple times and will continue to do so.

Longish line-up on a Saturday morning, but cordial service

Coming back to the US just before sunset on a Monday night in October, had one of my easiest crossings ever. There was zero other traffic and the officer was perhaps a bit bored, but efficient. Through in a few minutes.

The person I met at the border is unqualified for this position and lacks basic people skills. It is clear that he has emotional behavioral issues, or maybe little man syndrome, and he is definitely power drunk. The entire experience was confrontational. There was no honor or integrity in his actions and behavior. Its a disappointment that he is the representation of the USA when crossing the border.

Smallest border crossing I have ever gone through, but quick and easy! Super nice border guard, too!

Crossed over back to the US late evening, we were the only car. We were checked and on our way in minutes. St. Armand crossing, on the other hand, is always slow

Hit or miss. Some days there is an hour or more wait. Some days you pull right up. It appears if you have a trailer or camper you get right to the front of the line.

Had one of the best experience crossing border here. I had entered US 25+ times including land borders and on airports and this experience was one of the best, nice and fast. Not much questions asked did their work and we are out in 5-10 min. It was little crowded that time of the day so have wait around 40+ minutes in car as they have only 1 lane for cars.