Jim Pattison Toyota Surrey Auto Body & Glass

UPDATE:AC fix:Went back to repair what turned out to be an AC Condensor failure (initial fix after someone hit my car while parked). Grant actually took the time to bring out the leaking Condensor to confirm the fix was correct, and repeatedly followed up with ICBC for me to ensure I was reimbursed. Who does that these days??Simple fantastic.Control Arm replacement:Went in to Jim Pattison Surrey for a glass claim and ask if they could look at a control arm fix that a prior shop had put in (twice) but was clanking. Other shops had not been able to diagnose the problem and I had a list of parts replacements including front tires, bearings, and multiple alignments - all this for a 2017 RAV4 Hybrid SE; I was at my wits end.I spoke with Grant M. on the phone who mentioned I like a good suspension challenge".He quickly brought me in (Friday call

Gord's customer service is absolutely amazing. I had my door glass fixed here and he had even vacuumed all of the interior. Always goes above and beyond.

On June 23, 2022, I had an appointment at 10:00 am at Jim Pattison Surrey. Sarath was my service advisor for that day. I showed up perfectly on time of the appointment and asked to change the seat buckle and check for any update for the stereo system. Sarath said that it will take only two hours.I waited for two hours and asked is it done or not. He said it had gone for car washing. I waited for another 50 minutes and still didn’t get any completion notice. As I waited for almost THREE hours just to change seat buckle, when I asked about my car status, Sarath was so rude and said “IF YOU WANT TO GO EARLY, DON’T WASH YOUR CAR AND GO” That was a horrible experience for me after waiting for three hours.

Gord could not have been more helpful , friendly and professional . He did a great job on our windshield . We would recommend him in a minute to anyone that needed a glass repair

不错

Excellent body shop

I have brought a few ICBC claims here and their service has been great. I was given a loaner vehicle while my car was worked on. I had one vehicle assessed for damages for an ICBC claim and they were able to buff out the scrapes, free of charge and without doing an ICBC claim.

I am very happy with the repair/repaint. Grant and his team were very professional and the work is excellent. My vehicle was vandalized (keyed) and they fixed it to brand new condition.

I had bad experience with this body shop.It’s not worth coming hereThat’s how they fixed the hood

Visit for ICBC claim repair. The inspection and assessment were done thoroughly and the staff Harian was very professional and nice. The other staff was also provide good information but didn't get to know his name.