TELUS Koodo Authorized Dealer Belleville | SmartCell Communications

Spoke to David and Clint today about upgrading to a new phone, they were beyond phenomenal. They gave me the best option to suit my needs and get me the phone I wanted. They are the most friendly reps I have ever dealt with and made my business feel appreciated. I went to the mall a few times and never felt welcomed or that my business was wanted but NOT here. This is the best customer service I have ever received!

The guys at this location are incredible. Always willing to help out with any problems or questions you might have. The service is top notch. The store has some great accessories too! I highly recommend coming here to this Telus rather than the one in the mall.

David was amazing, he made the transition easy for me in upgrading to my new phone. So very knowledgeable , fantastic customer service, highly recommended!

David is always very helpful, professional, and quick in determining your cell phone needs or solving problems. Would highly recommend using this branch of Telus as they always go the extra mile for their customers.

Clint was wonderful to deal with. Very professional on was on top of everything. He made my switch to a new phone as easy as pie!! Thank you so much for your help!! Clint also helped my husband a few months back when he dropped his phone in a lake ice fishing and he did a wonderful job helping us out!

David at Telus/Koodo in Belleville was a pleasure to deal with. He offered great advice, answered all of our questions and had my new phone up and running in a timely manner. Very happy with my experience!

My service representative David was amazing. He was very helpful, kind, polite, friendly and supportive. If I wasn’t already a member he would have inspired me to join. Likewise about purchasing a new device. 10/10 recommend

Thank you Rebecca, this transaction was quick, friendly and efficient. It was a busy afternoon and I was just so happy to have a new work phone. I have been trying to upgrade since Dec. Finally had down time to get a new one! Thank you again Rebecca. I will most definitely recommend this store to family in the area. Bethany

Smart cell Telus in Belleville is amazing. We had reset our bring it back contract and had a worker named David. He was absolutely amazing super friendly and very patient. Definitely knows his job well. I am very satisfied with my experience here. Will be returning.

Tuesday July 4, 2023 I needed to just update the expiry date on a credit card. I was unable to log onto the Telus site or the *611. I phoned the Telus store in brockville where I now live and they could not help at all. Then thought of the Telus store in belleville located at 366 north front st. when I lived in belleville I chose Telus as the staff was so friendly and helpful. I decided to call belleville store to see if as usual they could help me. I spoke to Dave who remembered me ( I was in the store a number of times for help; and always left with my issue resolved) I told Dave my issue and within a few minutes he set up my new expiry date. Dave even ended the call by saying to call anytime I had an issue. incredible service from Dave, so helpful and went out of his way to assist me. I wish I could give ten stars out of five. thanks to Dave and staff at 366 north front st. bob e brockville