Cape Breton Island Housing Authority

Unfortunately had to deal with these people on two occasions. The individual who was responsible for dealing with the homeless shelters was absolutely useless. He seemed to favor a couple of shelter tenants. They did nothing for me.

I currently woke up with no heat in this month of February. We are going on day two with no heat WHILE isolating. I woke up to call emergency dispatch to be directed to a women with the utmost sarcastic disrespect. As I am currently in a household with myself and sick children we are also in our own frustration too, but yet just trying to be heard. When I tried to explain my family is isolating with no heat she continued to interrupt me then said “just give it up”, hung up in my ear and then proceeded to not answer. I finally got through using a different number and Shandy the receptionist sarcastically apologized and basically laughed me off. There are too many professional men and women that could be much more empathetic or in the very least, professional.

Wait lists are not like Ontario . That Cape Breton all friendly staff

Rather not comment. Sorry!

I personally think these folks are great, they always answer, always understanding and friendly, they take action quickly if need be, they run an awesome office and the technicians are the best, keep up the great work folks.

Guy who does new Waterford home inspections is very unprofessional and asks questions that have nothing to do with an inspection . Why would he need to know if a renter is single ?. Housing needs a new inspector or supervise him.

Staff are very kind and helpful.They work hard for everyone's situations. They explain everyone, and are more than willing to help solve problems

I just went to the Cape Breton Island Housing Authority and they refused to let me talk to anyone and would only direct me to some applications. Even when I told them that I can't adjust my eyesight to see the small black and white print, I was ignored by the person at the front desk. They just refused to help me because I am homeless! FML.

Friendly_ helpful service.

Amazing staff....