Sanchez Coach Tours

Horrible experience!! Too bad it isn't possible to leave zero stars. Our school had booked with this company to take us from Horseshoe Bay Terminal back to school, as our grade 7 students were returning from camp. They knew there were 52 students with luggage, plus supervisors, yet sent a bus with no storage bins or overhead luggage racks inside the bus. We began packing luggage at the back of the bus, which took some time, only to be told by the driver that the luggage could not be stored there. If he wasn't on his phone that whole time though, it would have saved time and effort. In order to pack the bus the way the driver wanted, I thought it best for the students to get back off. The driver became belligerent and refused, saying that he was already delayed. Delayed? Our ferry arrived on time, and if they had sent us an appropriate bus, there would have been no delay!! When I protested about this, he ordered us all off the bus saying I had to learn something about respect. Really? What kind of person strands 52 students on a Friday afternoon? A small little man with a fragile ego!! Will never, ever use this company again!!!

Great service! The bus drivers are nice! Use this company! Its great!

We had a tournament with two full teams coming in from Alberta. Our scheduled company cancelled on us (with 4 days to go) and Sanchez Tours was reccomended. Mr. Sanchez and his driver (Eve!) were excellent in accomodating, and showed a great deal of flexibility for us. He dealt with eveything short notice, was always on time (including a 4 AM pickup on a Sunday morning), and never blinked at our change of plans. Would definitely use again.

Mr Sanchez and his team are great. Frequent and prompt communication via text and phone calls.

Absolutely horrible “professional” drivers!! Would never trust this company to drive my children anywhere!! Completely failed to stop at a stop sign and almost took a family out, twice!! The company has been notified and I trust they will do the right thing.