Brock White & Brafasco

I have had to deal with this store 2 times in order to get specialty concreat product's. Both times I have been treated extremely rudely and its like the just wanted to get me off the phone. The first time i asked for a 50/50 mix of concreat amd sand and i was sent 4 88lb bangs and 4 50 pound bags. When asked them to ship me the remaining sand at their shipping coat they juat hung up on me. Second time I sent my wife down to vic to pick up the #70 sand i needed that they said they had and they loaded 20/30 in her car but she cought thier clear mistake and turna out they didnt have the #70 sand. Waist of my time and hers for driving allnthe way to vic. Worst customer service of any business on the island. Dont deal with them.

I would rather deal with local companies. The reception tried to cut me off three times without getting to inventory and pricing. They are too big to want additional business I suppose. I called to check inventory for a product type that is typically carried in smaller quantities (I need to buy up stock from multiple suppliers on the island to quickly fill the job requirement), hoping a large roof supplier would be able to fill a substantial amount of product. Too bad they won't give the time of day.

Very poor customer service. Typical wholesaler, only want to deal with trades people. If they don’t know you they can be very rude. But they are well stocked

As a company that does a lot of masonry work on a consistent basis, we deal with Brock White often. They always have the product we need in stock and are a great company to work with.

very helpful and great staff!!

Went in today for some materials. The boys were on the ball as per usual. Jason ran the order through while Brad boxed it up. Took but a quick minute. Outstanding! Today and everytime.

Brock White have a huge range of construction materials is the place where Masons do their business in Victoria. They have a great show room and helpful staff to assist homeowners and designers too. Highly recommend

As a residential customer I felt I was treated very well unlike other companies that largely deal with contractors that appear to have no time to answer questions etc..

Great Place! Get all my masonry supplies here and more. They just need to keep more tape in stock!