Penticton Taxi

We waited over an hour for a cab after our first one was taken by some other people. We called and the operator confirmed this and sent another cab (he was very kind). However, our second cab driver also let random people take our cab and I had to run and stop the cab just as it was about to pull away. I asked if it was for me and it was. The cab driver made no effort to get the people out of our cab and didn’t make any apologies. They do not care enough to make sure they are picking up the correct people even if it results in you waiting over an hour.I phoned and complained but I don’t think they cared. You’d have better luck calling another taxi company.

Terrible cab company. Terrible customer service. On Sunday December 18 I needed a larger cab (van or suv) as I had alot of stuff and they straight up told me no and hung up on me. I called again thinking that we may have been disconnected and AGAIN they hung up on me. I will never be using they're cab service again.

I waited 30 minutes for a cab had 2 different company names call me back apologizing for the wait ..was just informed by a driver that the brown drivers pick and choose what calls to take , what a joke the airport rides bring more money so they wait for those calls during take off times ..discrimination, just a bit hey ..my money is just as real as anyone else's..last time I call this company !!II left Vancouver because of discrimination from the brown guys ,lived in surrey, now in penticton its happening here ..everyone talks about white people, haha brown people are bad also..I am not racist in any way shape or form but this is a case of racism is it not ? Do not use this company !!!!

Absolutely appalled with the way I was treated today with my dog. I called and asked for a dog friendly cab. I was told it was no problem. Upon the driver's arrival I was asked to put my dog into the wheelchair section of the back. It was sweltering hot and I refused to risk the health of my dog.I won't be using them again.Bottom line. If you're not pet friendly don't claim you are.

Driver at the airport refused to call dispatch for the flock of other passengers needing taxis; I called, got bounced back and forth between musac and a ring tone for quite a while, then the call dropped. You’d think the taxi companies would expect a lot of business at the one time each day that flights arrive.

The driver was a sweet nice man.. the dispatcher was rude and arrogant.. I read from the reviews that the same man lied and said the cab was waiting outside for his other rider... same thing happened to me and they were 20 mins late and I was outside waiting for them.. then the dispatcher phoned me screaming at me to get outside when I was out there waiting.. I will tell everyone in Penticton not to use this service. The dispatcher was rude the second i called.. pathetic.. you need to get people to work for you that aren't rude people

We have a family member in a wheelchair. Penticton Taxi drivers were prompt, friendly, helpful and drove so carefully with Mom in the back on her trip to the doctor’s and back. Thank you, we will add my voice to the many others who appreciate Penticton Taxi SO much!!