The Cupcake Lounge - Byward

Not worth the price. All taste similar and buttery. Some of them were dry. I think it’s pretty expensive 30$ for 6 cupcakes.I can do better with Betty Crocker boxes. Not going again.

This was my second time trying the cupcake lounge and I am so impressed! As someone who usually is not a cake or cupcake person, these changed my mind. Vanilla is my favourite but red velvet and oreo were also great. Yes they are a little pricey but the presentation and taste are 10/10 Love these cupcakes!

Cupcakes are still delicious but I learned the hard way to not order any matcha latte or be severely disappointed. Their matcha latte was made from a powder and tasted overly sweet. Not at all what I expected for $4

Editing in response to owners response:The images I posted below and that you have now replied to are from two years ago. To give an accurate response to my comments please read my review in its entirety. You’ll notice I have initially reviewed your shop two years ago and then again in 2022. I assure you, the cupcakes I have been receiving of late do not resemble the photos of the cupcakes I have posted below and are dry and definitely not fresh. I am a baker and have successfully run my own bakery in the US and can distinguish between the “flakes on the icing” and a dry crumbling cupcake.——————————————————————————Edit-December 24,2022I feel my initial review below from two years ago is no longer relevant today. I remain a loyal customer of the cupcake lounge but my last 7 orders have been terrible. Every single time I order the chocolate cupcakes with chocolate frosting it’s been dry to the extent that the frosting isn’t smooth but rather flakes and crumbles. Gone are the days where fresh cupcakes are served. They also no longer taste as good as they used too.——————————————————————————Initial review 2020-We’ve tried numerous items on their menu and it’s all delicious. Our favorite is the chocolate chocolate cupcakes. They also have really nice DIY kits that make a really good activity for kids on a weekend. We’ve tried the cookie and the cupcake DIY kits and they come with everything needed and it’s lots of fun for kids( and adults!)

Seriously disappointed with the service. We came in excited to try the cupcakes and were treated with rude manners and terrible service. Never coming here again, and I'm not even bothered to try the cupcakes because of her disrespectful facial features and rolled eyes. She ruined the vibe for us. She definitely needs an attitude check and a customer service class.

We stopped by here today to get something to eat at home for a birthday celebration, we just ate them and. Oh. My. God.SO DELICIOUS.The cake is so light and fluffy and moist. The frosting felt like eating a cloud, it was delicious. The whole time we ate them we couldn’t stop talking about them.100/10, 100% would recommend!

I had big expectations going in. We skipped dessert at a restaurant just to be able to try the cupcakes here. I bought a pack of 6 and right off the bat I need to mention that it is pricey. The cake itself was dry for all the cupcake. The only one that wasn't dry was the carrot cake one. Will not be trying again.

The selection is impressive, and the service is fantastic, but the pricing is high (and this goes for all the cupcake places in Ottawa).Tried the peanut butter (good), and the strawberry cheesecake (not bad).They also offer day old" cupcakes at a reduced price.It's pretty good

Good cupcakes! They have a variety of flavours as well! Right amount of sweetness