Mathieu Performance - vélos & skis de fond

Incredible service! 22 min before the closing time of the workshop, I discovered a nail in my my front tubeless tire. I could not find a presta valve adapter for my pump. I cycled like mad towards Mathieu Performance (the beauty of having a tubeless tire). I arrived minutes before closing time. The were not sure they could fix the tire before closing time since the hole was significant. But their fantastic mecanic Olivier gave my bike the tender loving care is needed so I was back riding it 15 min later. The team at Mathieu Performance as not only knowledgeable, but THEY CARE. They don't just care that they are selling you a bike, they also care about after-sales service. AMAZING SERVICE GUYS. Olivier, the manager, whole team: you are the best.

Ordered a fairly high end Scott for shipping to Ottawa. Shopping was very fast and although a minor hiccup along the way, it was handled with the utmost degree of professionalism and service recovery. THIS is how a bike shopping experience is supposed to be. Thank you for the support Raphael and team!

Not their fault, not a lot of choice due to high demand due to covid but they worked within our budget. Venfor was knowledgeable , did not push for overbudget and was nice. Overall good experience

I've recently ordered a Giant bike that could only be delivered to Mathieu Performance. I, myself, live in Montreal. Between the ordering and the time when I've actually come to pick it up, there was six weeks. During those six weeks I've had numerous communications with Mathieu Performance - over the phone, by email and via FB messenger. Appointment was scheduled and I've finally come to pick up my bike. I can say that Mathieu Performance is definitely about quality. Quality parts, quality bikes and quality customer service.  And I am talking highest quality here.  I am a grumpy old man, very hard to please, always looking for shortcomings. And I am a year-round bike commuter, so I know my bikes, my parts and my service.  But I can't say anything bad about Mathieu Performance - this was a 100% positive experience.Keep up great job ladies and gentlemen!

Bikes are everywhere. You can buy a bicycle anywhere. But a great full service... not. At Mathieu Performance you can get an excellent service then whatever you need to do your sport. I got my third bike from them and each time the service just gets better and better. Is incredible, but I'm from Montreal and I do the trip to Quebec city each time, no regrets. Service, brands, quality, warranty, speed. They are real humans with passion for sports and excellent service. I do recommend 100% to people do love great service and great attentions. I have a lifetime positioning/fitting just because I am owner of one of their bikes... awesome. Come and see... Thanks Philippe D. and Benoit for all your help.

Great customer service (always) and super technical mechanic staffs. Their services are always overdelivered. My favorite bike shop!

I recently purchased a mountain bike from Mathieu Performance and all of the employees who I had spoken to we're very professional, knowledgeable and friendly. Plus, they've got a great selection of products to choose from.

The customer service and delivery excels. From phone call to cycling path in 2 hours. Highly recommend

Great service provided by Benoit during a bike fit. He provided great information, was very knowledgeable, and an overall great person. I recommend for any touring bike related services.