Camp Hill Veterans Memorial Building @ QEII Health Sciences Centre

The staff are very friendly and helpful. It notAn easy job Most nights it's really busy in Emergency room. But still the service is very good. With the health care system as bad as it is .the service is fantastic.

The ER, 5th floor staff and 7.1 floor staff... Heart surgical floors - they work hard and are constantly caring for the patients. Family matters. The Savory Restaurant, Tim Hortons staff, and Shoppers Drug Mart... People care just when we need it. Thanks QEII and your amazing associates.Nice family rooms to rest in while tending to family patients. TV. Puzzles. Books. Fridge. Piano. Microwave. Comfy chairs.

My Dad has been at Camp Hill residence for veterans for a few years. The place is kept clean. Physiotherapy and visits to the neighboring QEII health services for any specialist needs are a bonus over typical long term care homes like those run by Shannex. The staffing level of CCAs is probably the same minimum no matter where. It's barely adequate for dealing with the number of people there needing help. With COVID-19 it wasn't possible to visit for awhile. After a few months, when I went in to visit, I found my Dad's toothbrush and holder had red growth on it and smelled like feces. A week before they had reported he was vomiting for unknown reasons (it couldn't be the food because no one else was sick) . He had a stroke a couple of years ago and one of the nurses specializing in stroke victims decided his toilet needs were impulsive behaviours, needing structure of a regular 2 hours routine. I pointed out to the charge nurse at multiple times that he also suffers from ulcerative colitis, and when there is a flare up he actually needs to go more often. They always say they understand, and then I witness the 2 hour rule is still in place the next time I am in. This failure to be able to accommodate his needs has been going on for a couple of years. It isn't easy to know what someone with vascular dementia is talking about, but the need to go to the washroom is something that is usually communicated well. When I inquired about the option to hire extra care for my Dad's needs (this was before COVID), I was told this was not allowed - he could have privately funded companion services, but not nursing care.

Be prepared to wait over eight hours. Talked to the RN and no idea how much longer, apparently there is not enough Doctors... sad state of affairs.

I didn’t get a chance to see a doctor and waited 8* hours but they tried their best to see everyone

Waited to see a doctor from 5pm till 3am the next day. Despite completing the lab tests, nurses said I should lie on the bed and wait for doctor. 3 hours later no doctor in sight. Very very terrible experience. Recommended only if no other choice

A clean, friendly, well-run hospital for veterans. Family-friendly, and lots of activities for the patients. Staff is overall WONDERFUL but seriously: there just aren't enough of them. Place is seriously under-staffed. Like many countries, the way Canada takes care of its aging veterans could stand improvement for certain: the place is under-funded rather severely.

If you just pop in and out to visit your loved one, sure.. the staff are polite. It's not just about if the staff are nice or not, is it? It's the care of your loved one. If you are heavily involved in your loved one's care(as you need to be) especially if your loved one needs full on care, you have to be around to pick up the personal care that doesn't get attended to. Ie; Daily oral hygiene , leaving food on the corner of the mouth after meals causing uncomfortable skin issues. Not caring for the skin and cleaning with soap , drying, which in my fathers case, he developed a skin issue on the back of his head which he never had in his life until his washing being in the care of others. I find the staff is a little relaxed on consistency as I constantly have to ask them to do something basic that we all do in our daily lives as a part of our personal basic care.. I often come in and it looks as though this teeth do not get tended to regularly , and certainly not flossing. My father developed oral thrush and angular cheilitis due to the inconsistent oral hygiene care. You have to watch out for your loved one. If you are up close and personal with them you will see what is not being taken care of. For a veterans hospital, it could have more care staff.

Worst place ever i visited. They make patients wait for such a long periods.

Extremely friendly and caring staff. Everyone, from the receptionist to the paramedics and doctors, was very helpful and highly professional!Yes, the waiting times can be long (especially on the weekend), but it is an emergency room ... Of course, more urgent cases need to be dealt with first!It would also be great if the working conditions for staff in health care were better - 12hour shifts are neither fair on the staff nor on the patients.