EMR Vacation Rentals Inc

My family's favorite place on earth! How can I adequately describe the magic of the North Lake Vacation Home and North Lake. Imagine clear, soft lake water, loons, peace and quiet, stunning natural-style gardens of flowers and herbs and staying in the most lovely thoughtfully, well-equipped home right on the lake. Enough said!

We listed our property with EMR Vacation Rentals in October 2022, had our first “guest” in February 2023. Before the second guest was due, in late February 2023,(we were away on holidays) the cleaning staff from EMR claimed that they ran into an overflowing washing machine, (a problem that we never had, and more importantly, hasn’t repeated itself) …Unfortunately, with amazing lack of common sense, to stop the water, instead of simply shutting off the water supply to the washer, they decided not only to close the main water supply to the house, but also inexplicably, open the water to the irrigation system of our acreage, which had been properly flushed in the fall. Not surprisingly, doing so in sub zero temperatures led to major damage to pipes, valves and sprinklers. EMR didn’t accept any responsibility, leaving us with a major bill.Not impressed at all, not only with their lack of professionalism, but also appalling performance securing rentals. Would not recommend them at all.

Really beautiful location, Well maintained home, timely and prompt property management.We had to cut short our vacation by 2 days and they were considerate to refund me 1 day rental as I requested.There was boil water warning in the area and they immediately provided with water dispensing system and external bottles throughout the home.

This place was everything that one could imagine a lake house to be. Bright and airy and lots of room for a family gathering. Lovely decor, new appliances and amazing views and access to the lake. Lots of thoughtful touches like great bed linens and towels, comfortable indoor and outdoor seating, and a helpful guide to all the amenities of the house.

We stayed for a month. The unit met and exceeded our expectations. The location is great, by a large marina. Plenty of areas to walk, and just minutes to downtown, airport, and ferries. Loved the recliners, fireplace, and living space. The two maintenance ladies are friendly, and obliging. The only negative is the kitchen floor, (with plans to replace)We hope to stay next year.

An amazing month on the island in an idyllic setting. Angela and Richard met us to provide a welcoming orientation which was appreciated. We stayed at White Heron for a month and had an unbelievable and relaxing stay. The property was spacious, organized and spotlessly clean. The photos were accurate but did not adequately capture the breathtaking view and comfortable feel of this home. We certainly enjoyed the numerous outdoor spaces/decks and sunrises and sunsets in the hot tub. We took advantage of cooking in the gourmet kitchen and meandering through the gardens in the front and backyard. Waking up to an ocean view every morning was an extraordinary way to start our day. The location was perfect for us, close to many hikes, walks, groceries and activities. It was a wondrous vacation, one which we hope to repeat.

The Pacific Coast House and Suite exceeded our expectations. It was very clean, spacious and the view was spectacular. It made for a great family vacation. I highly recommend it.

Absolutely loved this house! The views were incredible and the house is so spacious. The kitchen is very well equipped, the beds were comfortable, and the location was excellent to do day trips. My only recommendation is to have better towels. The towels that were provided were thin and weren't very absorbent. Also, the shower in the master bedrooms both creak very loudly when using them. Other than that, I would not hesitate to book this house again. I loved watching the cruise ships go by.

We had an awesome stay in Langford. The place was comfortable, clean and quiet. The nearby 95 Blink bus was every 15 minutes to downtown Victoria. Butchart Gardens were gorgeous and about 30 minutes away. Whale watching, waterfalls and plenty of trails (walk or bike) The parking spot was tight, so don't rent a large vehicle.